Kara Fine
Holly Springs
Summary
Experienced with handling multiple customers and tasks in high stress and fast paced situations while utilizing excellent communication skills in order to keep a welcoming environment. Maintained a clean and organized workspace through attention to detail ensuring smooth operations and satisfied patrons. Demonstrated strong multitasking and teamwork abilities.
Overview
4
4
years of professional experience
Work History
Server
Cape Fear Seafood
05.2025 - Current
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Collaborated with kitchen staff to deliver timely and accurate food orders.
- Processed payments efficiently and accurately.
- Adapted quickly to changing situations during busy shifts, maintaining composure under pressure.
- Maintained cleanliness and organization of dining area to enhance guest comfort.
- Assisted in training new staff on menu items and service protocols.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
Shift Leader
Firehouse Subs
11.2021 - 08.2024
- Supervised team operations to ensure efficient service delivery and customer satisfaction.
- Trained and mentored new staff on operational procedures and customer service standards.
- Monitored inventory levels, facilitating timely restocking of supplies to maintain service flow.
- Implemented process improvements that enhanced speed of service during peak hours.
- Conducted regular quality checks to uphold food safety and preparation standards.
- Resolved customer complaints promptly, fostering a positive dining experience and loyalty.
- Completed cash and credit card transactions accurately using POS software.
Education
No Degree - Business
University of North Carolina At Wilmington
Wilmington, NC06-2028
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Sales techniques
- Sales expertise
Timeline
Server
Cape Fear Seafood
05.2025 - Current
Shift Leader
Firehouse Subs
11.2021 - 08.2024
No Degree - Business
University of North Carolina At Wilmington
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