Kara Campbell
Charlotte
Summary
Compassionate and adaptable healthcare and support professional with extensive experience in dynamic medical environments. Proven expertise in patient and client advocacy, complemented by strong multitasking, problem-solving, and empathetic communication skills. Committed to leveraging organizational abilities and fostering team collaboration to deliver exceptional care in healthcare, veterinary medicine, patient advocacy, or professional service settings. Eager to contribute to a mission-driven team dedicated to enhancing the well-being of individuals and communities.
Overview
2026
2026
years of professional experience
Work History
Medical Support Tech
NC State University
Raleigh, NC
10.2025 - Current
- Assisting Veterinarians with patient triage
- Perform patient restraint techniques
- Maintain medical records in Ezyvet and Instinct
- Assisting in the care of 40+ patients everyday in a fast-paced working environment
Veterinary Assistant
TotalBond Veterinary Hospital
Charlotte, NC
12.2022 - 03.2024
- Assisted veterinarians with examinations and treatments, ensuring animal comfort and safety.
- Collected lab samples and performed in-house diagnostics using IDEXX
- Monitored patient’s vitals during dental procedures and surgeries
- Prepared prescriptions and educated clients to ensure client understanding
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
ICU Veterinary Assistant
Animal Medical 24-Hour Emergency
Charlotte, NC
09.2022 - 11.2022
- Triaged incoming patients and prioritized case based on urgency
- Performed physical exams, including vital signs and patient assessments
- Communicated to owners, ensuring clarity and emotional support
Co-Owner
Animal Rescue/ Rehoming
Charlotte, NC
04.2019 - 08.2022
- Rescued animals and coordinated their intake into the home
- Basic training and care to animals being brought in
- Managed volunteer recruitment, training, and scheduling to optimize resources.
- Developed and implemented operational procedures for animal intake and care.
- Collaborated with animal rescue organizations and foster networks to increase the number of animals finding permanent homes.
Call Center Representative
TruGreen Lawn Care
Remote
01.2022 - 05.2022
- Resolved customer inquiries by utilizing product knowledge and CRM software effectively.
- Provided accurate information on services and promotions to enhance customer understanding and satisfaction.
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Maintained high levels of customer engagement through active listening and effective communication strategies.
Front Gate Security Officer
The Cypress of Charlotte
Charlotte, NC
06.2021 - 11.2021
- Conducted regular patrols to identify and mitigate potential security risks.
- Collaborated with law enforcement to report incidents and enhance response strategies.
- Increased resident satisfaction with prompt assistance at the front gate, providing directions, and answering inquiries.
- Established trust with residents and built rapport through consistent, courteous service at the front gate.
Restoration Technician
Rainbow International Restoration
- Operated advanced restoration equipment to mitigate water, mold and fire damage effectively.
- Assessed property conditions to develop tailored restoration plans for clients.
- Coordinated with insurance adjusters to facilitate timely claims processing and project approvals.
- Implemented quality control measures to enhance service delivery and customer satisfaction.
Car Washer
Sams Xpress
Matthews, NC
09.2017 - 06.2018
- Operated high-pressure washers and vacuum systems to ensure thorough vehicle cleaning.
- Maintained cleanliness of work area and equipment to uphold safety standards.
- Trained new staff on efficient washing techniques and equipment usage.
- Inspected vehicles for quality assurance, ensuring customer satisfaction with services rendered.
- Collaborated with team members to streamline workflows during peak service periods.
Education
AAS - Veterinary Technology
San Juan College
New Mexico02.2026
High School Diploma - undefined
David. W. Butler High School
NC06.2018
Skills
- Customer service and conflict resolution
- Avimark, Ezyvet, and Cornerstone
- Animal Handling
- Adaptability
- Medical scheduling
- Time management
- Client Support
- Water damage restoration
- Visitor screening
Accomplishments
- President's Honor Roll
- Nomination for The National Society of Leadership and Success
Languages
English
Native or Bilingual
Timeline
Medical Support Tech
NC State University
10.2025 - Current
Veterinary Assistant
TotalBond Veterinary Hospital
12.2022 - 03.2024
ICU Veterinary Assistant
Animal Medical 24-Hour Emergency
09.2022 - 11.2022
Call Center Representative
TruGreen Lawn Care
01.2022 - 05.2022
Front Gate Security Officer
The Cypress of Charlotte
06.2021 - 11.2021
Co-Owner
Animal Rescue/ Rehoming
04.2019 - 08.2022
Car Washer
Sams Xpress
09.2017 - 06.2018
High School Diploma - undefined
David. W. Butler High School
Restoration Technician
Rainbow International Restoration
AAS - Veterinary Technology
San Juan College