Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
Hi, I’m

Kanye Isley

Greensboro
Kanye Isley

Summary

Proven team player with extensive experience in fast-paced environments, demonstrated at companies like UPS. Excelled in heavy lifting and route navigation, enhancing delivery efficiency. Renowned for reliability and exceptional organizational skills, significantly improving team operations. Achieved a notable increase in customer satisfaction through dedicated service and adherence to safety practices. Proven ability to handle multiple tasks efficiently and effectively in fast-paced environments.

Overview

4
years of professional experience

Work History

UPS

Delivery Driver Helper
11.2024 - Current

Job overview

  • Lifted and carried packages weighing up to 70 pounds.
  • Assisted driver with product or package deliveries to residential and commercial locations.
  • Maintained vehicle organization and cleanliness and reported any issues to driver.
  • Followed workplace and on-truck safety guidelines and regulations to prevent accidents and mishaps.
  • Reduced unnecessary delays, collaborating with drivers to plan and navigate routes.
  • Used hand trucks and dollies to safely transport heavy and cumbersome packages.
  • Maintained clean, orderly work environment free of hazards.
  • Operated equipment while observing standard safety procedures.

Moe's Southwest Grill

Restaurant Team Member
09.2023 - 04.2024

Job overview

  • Operated register to process payments and collect cash payment for order totals.
  • Used proper techniques to prepare food and ingredients.
  • Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
  • Cultivated warm relationships with regular customers.
  • Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
  • Trained new employees by demonstrating tasks and coaching during daily activities.
  • Greeted guests pleasantly and answered menu questions.
  • Prepared food orders, cooking on grill and operating fry station.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Used cash registers and calculators to prepare bills, accept payments and make change.
  • Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Served food and beverages promptly with focused attention to customer needs.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.

Wendy's

Crew Team Member
09.2022 - 05.2023

Job overview

  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Worked well with teammates and accepted coaching from management team.
  • Operated register to process payments and collect cash payment for order totals.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Checked and restocked utensils and condiments in appropriate locations for guests.
  • Collaborated with team members to complete orders.
  • Cleared trays and removed trash from tables before sanitizing surfaces.
  • Trained new employees by demonstrating tasks and coaching during daily activities.
  • Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
  • Became familiar with products to answer questions and make suggestions.
  • Used proper techniques to prepare food and ingredients.
  • Greeted customers at drive-thru and took food orders.
  • Recorded orders by answering customer questions and entering requests in system.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Assisted other team members to achieve goals.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Stocked shelves to organize aisles in assigned department.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Cleaned and maintained all areas of restaurant to promote clean image.

UPS

Truck Unloader
04.2022 - 08.2022

Job overview

  • Unloaded items and goods from trucks into main storage area for transfer to shelves.
  • Handled packages with care while transporting from truck to loading dock.
  • Unloaded packages with care and placed in proper staging area.
  • Assisted other team members in navigating large loads.
  • Loaded and unloaded materials onto or from pallets, trays, racks and shelves by hand.
  • Kept facilities clean and organized to promote safe work environments and avoid injuries.
  • Communicated with supervisors and other personnel to coordinate loading and unloading of goods.
  • Worked with team members to move and load cargo properly and safely.
  • Lifted and slid packages weighing up to 100 pounds on conveyor belts to transport items.
  • Interpreted hand signals and listened for verbal instruction to determine where materials were to be placed.

Burger King

Crew Team Member
08.2020 - 04.2022

Job overview

  • Worked front counter, drive-thru and other areas.
  • Became familiar with products to answer questions and make suggestions.
  • Recorded orders by answering customer questions and entering requests in system.
  • Collaborated with team members to complete orders.
  • Cleared trays and removed trash from tables before sanitizing surfaces.
  • Trained new employees by demonstrating tasks and coaching during daily activities.
  • Took orders, prepared meals, and collected payments.
  • Operated register to process payments and collect cash payment for order totals.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
  • Assisted other team members to achieve goals.
  • Worked well with teammates and accepted coaching from management team.
  • Checked and restocked utensils and condiments in appropriate locations for guests.
  • Used proper techniques to prepare food and ingredients.
  • Greeted customers at drive-thru and took food orders.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Stocked shelves to organize aisles in assigned department.
  • Trained new team members on procedures, customer service, and sales techniques.

Education

Brittain Academy
High Point, NC

High School Diploma
05-2022

University Overview

Skills

  • Heavy lifting
  • Route navigation
  • Punctuality
  • Loading and unloading
  • Driver assistance
  • Delivery unloading
  • Package handling
  • Team lifting
  • Loading and unloading procedures
  • Safety practices
  • Product inspection
  • Safe lifting procedures
  • Equipment usage
  • Damage prevention
  • Hospitality and accommodation
  • Policy adherence
  • Organization
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Opportunities Don't happen.You create them.
Chris Grosser

Timeline

Delivery Driver Helper
UPS
11.2024 - Current
Restaurant Team Member
Moe's Southwest Grill
09.2023 - 04.2024
Crew Team Member
Wendy's
09.2022 - 05.2023
Truck Unloader
UPS
04.2022 - 08.2022
Crew Team Member
Burger King
08.2020 - 04.2022
Brittain Academy
High School Diploma
Kanye Isley