Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaniah Robinson

Charlotte

Summary

Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services, and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.

Overview

5
5
years of professional experience
3
3
years of post-secondary education

Work History

Virtual Assistant

Everise
10.2025 - Current
  • Managed daily administrative tasks to support team operations effectively.
  • Scheduled meetings and coordinated calendars for multiple executives.
  • Assisted in preparing reports and presentations for client meetings.

Operations Management Trainee

Amazon
Charlotte
07.2023 - 09.2025
  • Coordinated daily operations to optimize workflow efficiency across various departments.
  • Monitored inventory levels to ensure timely restocking of products and supplies.
  • Assisted in training new employees on standard operating procedures and safety protocols.

Administration Support Associate

Duke Energy
Charlotte
03.2023 - 11.2024
  • Assisted customers with inquiries and service requests promptly.
  • Processed service orders using Duke Energy's customer management system.
  • Coordinated with field technicians to ensure service delivery accuracy.

Customer Service Representative

Crothall Healthcare Environmental Services
El Paso
05.2021 - 08.2023
  • Assisted customers with inquiries and resolved issues in a timely manner.
  • Maintained accurate records of customer interactions and transactions.
  • Collaborated with team members to improve service quality and efficiency.

Education

Bachelor of Science - Business Administration And Management

Southern New Hampshire University
Hooksett, NH
01.2023 - 03.2026

Skills

  • Data entry
  • CRM management
  • Spreadsheet development
  • Client relations

Timeline

Virtual Assistant

Everise
10.2025 - Current

Operations Management Trainee

Amazon
07.2023 - 09.2025

Administration Support Associate

Duke Energy
03.2023 - 11.2024

Bachelor of Science - Business Administration And Management

Southern New Hampshire University
01.2023 - 03.2026

Customer Service Representative

Crothall Healthcare Environmental Services
05.2021 - 08.2023
Kaniah Robinson