Kanhtong Vongphakdy
Concord,NC
Summary
Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.
Experienced with safe and efficient forklift operation in warehouse settings. Utilizes strong organizational skills to manage inventory and streamline storage processes. Track record of adhering to safety protocols and contributing to team goals.
Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.
Overview
2026
2026
years of professional experience
Work History
Warehouse Forklift Operator
Shoe Show Warehouse
09.2025 - Current
- Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Maintained an organized warehouse by systematically arranging products using a forklift according to company guidelines.
- Reduced product damage by performing routine forklift maintenance and safety checks.
Sales Associate
Lowe's
06 2024 - 08.2025
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Solved customer challenges by offering relevant products and services.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Production Worker
ATS, Accurate Technology Services, Inc.
12 2021 - 12 2023
- Organized work to meet demanding production goals.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Ensured accurate product labeling, reducing instances of customer dissatisfaction due to mismarked items.
- Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Participated in cross-functional teams to address production issues, leading to smoother operations.
- Ensured timely delivery of products by coordinating effectively with logistics team.
- Engaged in regular review meetings to discuss production performance and set future goals.
- Maintained clean and safe work environment, adhering to health and safety protocols.
Sales Associate
Ups Store
05 2020 - 03 2021
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Engaged with customers to build rapport and loyalty.
- Handled delicate or specialized products with care according to specific guidelines provided by the manufacturer or client instructions.
- Streamlined package tracking process for customers by providing timely updates throughout the shipping journey using barcode scanning devices.
Education
High School Diploma -
David W. Butler High School
1810 Matthews-Mint Hill Rd, Matthews, NC 2810505.2020
Skills
- Problem-solving skills
- Adapt to diverse groups
- Client Service
- Stocking and replenishing
- Exceptional customer service
- Organization
- Point of sale operation
- Manual dexterity
- MS Office
- Written Communication
- Maintenance and Repair
- Labeling
- Box Building
- Hand tool use
- Forklift Operation
- Truck loading and unloading
Timeline
Warehouse Forklift Operator
Shoe Show Warehouse
09.2025 - Current
Sales Associate
Lowe's
06 2024 - 08.2025
Production Worker
ATS, Accurate Technology Services, Inc.
12 2021 - 12 2023
Sales Associate
Ups Store
05 2020 - 03 2021
High School Diploma -
David W. Butler High School