Summary
Overview
Work History
Education
Skills
Family
Relocation
Certification
Interests
Timeline
Generic

Kandy Delgado

Bailey

Summary

Relocating from Tucson, Arizona to North Carolina, my family and I are embarking on a new chapter as my husband transitions into a new career. As a military family for the past decade, we are excited for this change. With three children - Braden (14), Korbin (12), and Addison (7) - we lead an active and adventurous lifestyle. Engaged in competitive soccer and Futsal, my kids excel in sports. Personally, I am motivated by my passion for working with people and strive to bring a positive, hardworking, and energetic personality to those around me.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Wake County School Distict
05.2024 - 02.2025
  • Responded to customer requests for products, services, and company information.
  • Cross-trained and backed up other customer service managers.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
  • Educated customers about billing, payment processing and support policies and procedures.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Investigated and resolved customer inquiries and complaints quickly.

School Nurse and Athletic Director

Casas Christian School
01.2022 - 05.2024
  • School Nurse
  • Responsibilities include: Input and accuracy of all students Immunizations records
  • Oversaw health services for school of 500+ students and faculty.
  • Currently Stock inhaler Certified through the University of Arizona
  • Administered medication to students as prescribed by physicians to provide necessary treatment and manage health conditions.
  • Ordering EPI Pen and Inhalers and Educating the teaching staff on how to administer EPI pen
  • Administering First Aide to students
  • Packing all trip backpacks with all necessary medication, emergency contact form and medical forms for each Student
  • Implemented emergency protocols in medical emergencies to promote safety for students and staff.
  • Performed health screening for students and faculty by conducting Hearing and Vision evaluations.
  • Athletic Director
  • Answering Emails from parents in a timely manner
  • Ordered equipment for all sports and kept meticulous records on athletic equipment inventory.
  • Oversaw coach salaries, pay rates and all other program budget aspects.
  • Arranged transportation for athletes to participate in away games, tournaments and other events.
  • Built trust with athletes and coaching staff by being courteous, respectful, responsible and professional at all times.

Kindergarden aide

Casas Christian School
01.2021 - 01.2022
  • Help Kindergarten teacher with teaching and 1 on 1 with students
  • Teach centers when the teacher is working with small groups
  • Created, managed, and participated in variety of learning environments and activities to support opportunities for students to develop full potential and achieve learning objectives.
  • Recognized children's physical, emotional and social needs for personalized support.
  • Built positive relationships with students and families for safe, trusted learning support.
  • Delivered lesson plans, implemented school curriculum and used data to create, monitor, and establish personalized learning plan for each student.

Aftercare Teacher

Beautiful Savior Academy
01.2019 - 01.2021
  • Tutored and assisted children in small groups of individuals to help master assignments and reinforce learning concepts.
  • Communicated with parents and staff to discuss educational policies and activities and students' learning and behavioral problems.
  • Prepared after-school enrichment activities for children to encourage student participation.
  • Organized and supervised games and recreational activities to promote physical, mental and social development in children.
  • Observed and monitored children's play activities to promote healthy, safe environment.

Hairstylist and Salon Manager

Toni and Guy
01.2006 - 01.2019
  • Hairstylist: was consistent in reaching my monthly sales and retail goals
  • While Retaining and acquiring new customers to my book of business
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Worked to continuously increase salon business through effective sales, service, and operations policies.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Cut and styled hair for both male and female customers of all ages according to individual preferences and latest styles.
  • Controlled inventory by tracking expenses, purchases, and shelf stock.
  • Resolved guest complaints about service or style.

3-Year-old teacher

KinderCare
01.2004 - 01.2006
  • Lesson plan and follow a curriculum
  • Daily reports for each child
  • Clean and take care of children

Education

High School Diploma -

Flowing Wells High School
Tucson, AZ
05-2004

Cosmetology License - Cosmotology

Arizona Academy of Beauty
Tucson, AZ
05-2006

Skills

  • Complaint resolution
  • Scheduling
  • Account updating
  • Cultural awareness
  • Suicide awareness training
  • Immunization protocols
  • Electronic records management
  • Computer skills
  • Positive and professional
  • Multi-task management
  • Spreadsheets
  • Hospitality and accommodation

Family

Braden, 14, Korbin, 12, Addison, 7, Very active and adventurous family. Kids play competitive soccer and Futsal.

Relocation

Tucson, Arizona, North Carolina

Certification

  • Bloodborne Pathogens Training – Occupational Safety and Health Administration certified providers.
  • First Aid and CPR Certified

Interests

  • I participate in various sports activities for physical activity, camaraderie, and personal growth
  • Outdoor Recreation
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Camping
  • Hiking
  • Volunteering with youth sports programs as a Team Manager

Timeline

Customer Service Representative

Wake County School Distict
05.2024 - 02.2025

School Nurse and Athletic Director

Casas Christian School
01.2022 - 05.2024

Kindergarden aide

Casas Christian School
01.2021 - 01.2022

Aftercare Teacher

Beautiful Savior Academy
01.2019 - 01.2021

Hairstylist and Salon Manager

Toni and Guy
01.2006 - 01.2019

3-Year-old teacher

KinderCare
01.2004 - 01.2006

High School Diploma -

Flowing Wells High School

Cosmetology License - Cosmotology

Arizona Academy of Beauty
Kandy Delgado