Summary
Overview
Work History
Education
Skills
Timeline
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Kandi Wilson

Franklinton

Summary

Experienced professional seeking a challenging position that maximizes ten years of industry expertise. Committed to utilizing skills and knowledge to contribute effectively to a dynamic work environment. Demonstrated ability to excel in fast-paced settings, consistently delivering high-quality results. Proactive problem-solver with a strong work ethic, eager to take on new challenges and drive organizational success.

Overview

25
25
years of professional experience

Work History

BUSINESS OPERATIONS SPECIALIST

Tri-City Insulation
04.2013 - Current
  • Batch all sales tickets in Oracle software to pay the installer and bill the customer.
  • Create and manage repair tickets, addressing customer inquiries using the Quote Track, and Order Track program.
  • Schedule and dispatch a fleet of 18 trucks to ensure efficient and on-time operations.
  • Provide support to the sales team by managing ticket entry from completion to end.
  • Process end of month reports to ensure all tickets have been billed to recognize all revenue.
  • Collaborate with builders to coordinate and schedule upcoming insulation projects.

ADMINISTRATIVE ASSOCIATE

Manpower
01.2010 - 01.2013
  • Delivered exceptional customer service by promptly and professionally responding to all inquiries and requests.
  • Managed office operations, including ordering supplies, maintaining and organizing conference rooms, on-boarding new employees, delivering mail, and providing receptionist coverage as needed.
  • Provided exceptional customer service to both internal and external clients, fostering strong professional relationships.

MRI ASSISTANT

Allied
01.2006 - 02.2007
  • Prepared patients and the examination table for MRI procedures.
  • Managed all associated paperwork and ensured daily reports were faxed accurately.
  • Responsible for ensuring test results were properly filed and copies were sent to the appropriate doctor's office.
  • Protected sensitive information by following proper documentation handling, data entry, and record-keeping procedures.

ADMINISTRATIVE ASSISTANT

Kenco
01.2002 - 01.2003
  • Accurately entered and managed all purchase order data in company systems, ensuring seamless procurement processes.
  • Provided professional phone support, addressing inquiries and directing calls to appropriate departments to enhance customer and team communication.
  • Organized and maintained detailed filing systems to ensure easy access to critical records and compliance with company standards.
  • Conducted inventory management, including tracking stock levels and coordinating with suppliers to meet operational demands.
  • Prepared and analyzed end-of-month reports to support financial reconciliation and strategic decision-making.

FINANCIAL RECORDS MANAGER

Southern States
01.2001 - 01.2002
  • Prepared and managed month-end reports to ensure accurate financial tracking.
  • Processed payroll and generated comprehensive payroll reports for timely distribution.
  • Oversaw daily purchase orders and maintained inventory control to support operational efficiency.
  • Reconciled and resolved suspense accounts to ensure accurate financial records.
  • Provided additional support in sales and cashiering to enhance customer service operations.

Education

High School Diploma -

Wake Forest Rolesville High
Wake Forest
06-1989

Skills

  • Scheduling coordination
  • Workflow management
  • Problem Solving
  • Technical Knowledge
  • Adaptability
  • Resourcefulness
  • Asset management
  • Empathy
  • Communication
  • Patience
  • Tenacity
  • Positive Attitude

Timeline

BUSINESS OPERATIONS SPECIALIST

Tri-City Insulation
04.2013 - Current

ADMINISTRATIVE ASSOCIATE

Manpower
01.2010 - 01.2013

MRI ASSISTANT

Allied
01.2006 - 02.2007

ADMINISTRATIVE ASSISTANT

Kenco
01.2002 - 01.2003

FINANCIAL RECORDS MANAGER

Southern States
01.2001 - 01.2002

High School Diploma -

Wake Forest Rolesville High

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