Kandace Wilson
Charlotte
Summary
Results-driven AML Analyst with a proven track record in identifying and escalating suspicious activities, enhancing compliance programs, and supporting successful regulatory audits. Expertise in conducting thorough enhanced due diligence on high-risk customers, drafting clear and accurate SARs, and streamlining case management processes for improved efficiency. Recognized for uncovering intricate financial crime patterns, significantly reducing investigation turnaround times, and strengthening internal controls to ensure compliance with BSA/AML, OFAC, and global regulatory standards.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Analyst II- AML Investigation/EDD
Ally Bank
10.2022 - Current
- Led client consulting projects, delivering customized solutions that increased client satisfaction.
- Monitor, investigate, and resolve transaction alerts, escalating suspicious activity for SAR filing with >98% accuracy.
- Monitored financial transactions to detect and prevent suspicious activities, including fraud.
- Conducted Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) for high-risk clients.
- Prepared and filed Suspicious Activity Reports (SARs) in compliance with regulations.
- Investigated unusual transaction patterns, documenting findings in comprehensive reports.
- Collaborated with compliance, legal, and risk teams to enhance anti-money laundering controls.
- Updated customer records according to Know Your Customer (KYC) policies.
- Conduct KYC due diligence on retail, corporate, and higher risk clients, ensuring compliance with AML/CFT regulations.
- Participated in ongoing training on AML procedures and regulatory changes.
Customer Success Specialist
Walgreens
08.2019 - 10.2022
- Successfully drove the adoption and maintenance of top accounts with key stakeholders.
- Efficiently strategized on new business and expanded footprint into existing accounts.
- Conducted best practice webinar sessions to the install base and generated analytical utilization reports.
- Developed promotional email marketing campaigns to generate awareness and retain user adoption.
- Managed and led a diverse team of technical account managers across multiple locations, nationwide.
- Coached and developed staff to develop their project management and customer success fundamentals.
Education
Bachelor of Science - Biology
North Carolina Central University
NC05.2016
Skills
- Anti-Money Laundering (AML) & Counter-Terrorist Financing (CTF) Compliance
- Enhanced Due Diligence (EDD) & Customer Due Diligence (CDD) Reviews
- Know Your Customer (KYC) Client Onboarding & Risk Assessment
- Exercised attention to detail in conducting EDD/CDD reviews on high-risk clients, ensuring compliance with BSA/AML and OFAC regulations
- Leveraged written communication skills to prepare clear, concise Suspicious Activity Reports (SARs), reducing compliance review time by 15%
- Partnered with compliance, risk, and audit teams, demonstrating collaboration and teamwork to streamline KYC onboarding processes
- Managed a high-volume case queue under strict deadlines, showcasing time management, prioritization, and decision-making under pressure
- Transaction Monitoring & Suspicious Activity Reporting (SAR/STR)
- Sanctions, PEP, Watchlist & Adverse Media Screening (OFAC, UN, EU, World-Check, LexisNexis, Dow Jones)
- AML Case Management Systems (Actimize, Mantas, SAS, Fircosoft)
- Regulatory Frameworks: BSA/AML, FinCEN, OFAC, FATF, Patriot Act, Wolfsberg Principles
- Data Analysis & Reporting: Excel (PivotTables, VLOOKUP, Power Query), SQL basics
- Strong Analytical, Investigative, and Documentation Skills
Certification
- Project Management Professional Certificate, Google
Timeline
Analyst II- AML Investigation/EDD
Ally Bank
10.2022 - Current
Customer Success Specialist
Walgreens
08.2019 - 10.2022
Bachelor of Science - Biology
North Carolina Central University
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