Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Affiliations
Websites
The Cart Girl Close: The High-End Art of the Playful Upsell Podcast
References
Cover Letter
Timeline
Generic

Kamryn Bivens

Pinehurst

Summary

Top-performing sales representative with a proven record of generating $596K+ in independent sales. Expert in customer engagement, inventory management, and revenue optimization, driving consistent sales growth during peak seasons. Dynamic sales professional with extensive experience in retail and beverage sales. Skilled in visual merchandising and market analysis, fostering strong customer relationships that enhance loyalty and repeat business. Aiming to leverage expertise to drive sales excellence and operational efficiency.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Beverage Cart Sales & Bartender

Pinehurst Resort No. 8
Pinehurst
06.2021 - Current
  • Generated $695K+ in independent sales, with a projected $929K+ by 2025.
  • Recognized as a top-performing sales representative for three consecutive years (2022-2024).
  • Surpassed weekly sales targets by 20% during peak seasons, and averaged over $8K in weekly revenue.
  • Built strong, repeat customer relationships through high-touch service and strategic upselling.
  • Managed cart inventory and restocking to maintain uninterrupted on-course operations.

Administrative Assistant

Worsley Energy Enterprises
Sanford
01.2017 - 09.2023
  • Supported daily office operations include scheduling, logistics, and client communications.
  • Collaborated with leadership to refine marketing outreach, and improve customer engagement.
  • Ensured smooth front-desk operations, and accurate documentation.
  • Coordinated daily schedules for executives and field teams at Worsley Energy.
  • Maintained filing systems, both electronic and physical, for easy access to documents.

Bartender / Server / Host

Pinehurst Brewing Company
Pinehurst
06.2022 - 08.2022
  • Promoted to bartender within one week due to exceptional customer rapport and performance.
  • Efficiently handled high-volume POS transactions, and cross-trained across front-of-house roles.
  • Trained new bartenders on drink preparation and upselling techniques.

Retail Sales & Inventory Associate

The Islands Tanning & Beachwear
Pinehurst
01.2019 - 08.2022
  • Managed apparel inventory and purchasing, aligning stock to seasonal and local trends.
  • Increased sales by implementing customer-focused merchandising and product placement.
  • Provided tailored style recommendations, driving repeat visits, and loyalty.
  • Supported promotional events and maintained attractive, sales-driving displays.
  • Attended trade shows, conferences and other industry related events.

Education

Bachelor of Science - Integrated Health Science (Pre-Medical)

Western Carolina University
Cullowhee, NC
05.2023

Skills

  • Retail and apparel sales
  • Market analysis
  • Inventory management
  • Revenue optimization
  • Customer relationship management
  • Highly reliable
  • Sales generation
  • Customer relationship management

Accomplishments

  • 30th in the Nation – Mobile Robotics, SkillsUSA 2018
  • 6th in the Nation – Mobile Robotics, SkillsUSA 2019
  • Top 10 DECA Mock Interview Placement - 2019

Certification

  • American Red Cross CPR/AED Certified · Apr 2023

Affiliations

  • Volunteer: KARA Rescue Center; Local Voting Polls; Relay for Life
  • 3-Sport Team Captain & Two-Time Female Athlete of the Year - Lee County High School
  • Regional Secretary, SkillsUSA 2019

The Cart Girl Close: The High-End Art of the Playful Upsell Podcast

  • https://player.captivate.fm/episode/338fb0aa-1b72-4411-b5f8-c8cd13a40486/
  • Mark Satterfield on May 5th, 2025 wrote a podcast about my method of upselling on the beverage cart.

References

References available upon request.

Cover Letter

Mr. Mike Elliott,

        Thank you again for taking a few minutes to speak with me on the course and for handing me your card. I really enjoyed our conversation and I appreciate you thinking of me for a position with Dunning. I wanted to follow up personally to say how excited I am about the possibility of joining your team. Working the beverage cart at Pinehurst Resort No. 8 has given me daily practice in building quick rapport, listening for what a guest values, and turning friendly conversations into consistent sales. I have been fortunate to generate strong independent sales while keeping service personal and fun. While helping manage The Islands Tanning and Beachwear, I took that same customer focus to retail merchandising and buying. I attended tradeshows, worked directly with brand representatives, and brought lines into the shop that matched our local customer preferences. I learned how to forecast what will sell, how to present it so customers notice it, and how to follow up so they come back. I am ready for a role where I can grow beyond my current limitations and focus full time on sales. I want to do more than move products. I want to represent a brand I respect, work with knowledgeable partners, and help shape assortments that resonate with players and members. I believe my on course sales experience and hands on retail background would allow me to add immediate value to your company. If you are available I would welcome the chance to meet again. Thank you for your time and for considering me for this opportunity and I hope to speak with you soon.

Sincerely, 

Kamryn Bivens 

Timeline

Bartender / Server / Host

Pinehurst Brewing Company
06.2022 - 08.2022

Beverage Cart Sales & Bartender

Pinehurst Resort No. 8
06.2021 - Current

Retail Sales & Inventory Associate

The Islands Tanning & Beachwear
01.2019 - 08.2022

Administrative Assistant

Worsley Energy Enterprises
01.2017 - 09.2023

Bachelor of Science - Integrated Health Science (Pre-Medical)

Western Carolina University
Kamryn Bivens