KaMondra Brown
Winston-Salem
Summary
Highly motivated and adaptable professional with a strong track record of success in various industries. Proven ability to quickly learn and apply new skills, while consistently delivering exceptional results. Adept at problem-solving and collaborating with diverse teams to drive organizational growth. Committed to continuous improvement and open to relocation for new opportunities that align with a passion for achieving excellence.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Server
Waffle House
11.2018 - Current
- I excelled in managing a variety of tasks, including efficiently taking and placing orders, responding promptly to phone calls, maintaining cleanliness by washing dishes, processing cash payments, and delivering outstanding customer service in a dynamic, fast-paced environment
Manufacturing Associate
Charter Medical, LLC
09.2022 - 09.2024
- Our primary goal was to manufacture blood transfusions and plasma for cancer patients. After completing the setup, we will conduct a thorough quality control inspection of all products and equipment. It is vital that our dispensers contain MEK or silicone, and we will provide necessary samples before proceeding.
Cashier
Shell Gas station/ EZ Mart
10.2019 - 09.2023
- In my role, I effectively managed various responsibilities, including loading funds into the pump, selling tobacco products, processing lottery transactions, and meticulously counting and managing cash. I ensured that inventory was properly stocked, answered phone calls promptly, and consistently delivered exceptional customer service in a fast-paced environment.
Cashier/Photo Specialist
Walgreens
01.2017 - 10.2019
- I effectively managed a range of essential tasks, including scanning items, selling tobacco products, answering phone calls promptly, and communicating clearly over the intercom. I took initiative in selling reward cards, organized inventory efficiently, and demonstrated strong ownership of the Candy Bay section. Additionally, I ensured that shelves were well-stocked, assisted customers in the photo department, printed high-quality pictures, and consistently provided exceptional customer service to enhance the overall shopping experience.
Remote Customer Service Representative
Customer Service Representative
06.2013 - 01.2017
- In my role, I prioritized answering phone calls with utmost politeness and professionalism. I am dedicated to assisting customers with their collections and inquiries, ensuring that each interaction leaves them completely satisfied. Your satisfaction is my top priority.
Call Center Representative
Eastern Outbound Service
06.2014 - 06.2016
- In my role, I expertly managed both inbound and outbound calls, consistently followed the script to ensure accuracy, effectively handled collections, and delivered exceptional customer service. My commitment to excellence in these areas enhanced client satisfaction and contributed to the overall success of the team.
Home Health Aide
Genoa Healthcare
02.2013 - 03.2016
- In my role, I expertly handled both outbound and inbound calls, consistently following the script to ensure clarity and accuracy. I effectively managed collections while delivering exceptional customer service that prioritized client satisfaction.
Sales Associate
Walmart
06.2013 - 01.2015
- I effectively managed both outbound and inbound calls, consistently followed the script, handled collections proficiently, and delivered outstanding customer service. My commitment to excellence ensured that every interaction was positive and productive.
Packer/Picker
Macy's/Bloomingdale
01.2012 - 05.2014
- I successfully managed both outbound and inbound calls, following the script closely to ensure consistent communication. My responsibilities included effectively handling collections and delivering outstanding customer service, always prioritizing the needs of our clients.
Education
LPN - Healthcare
Forsyth Technical Community College
Winston-Salem, NCHigh school diploma - Basic Education
Ansonia High School
06.2013
Skills
- Dedicated work ethic
- Exceptional customer service
- Cash management
- Client relationship management
- Adherence to cleanliness protocols
- Service excellence
- Proper food handling techniques
- Efficient high-volume service
- Safety compliance procedures
- Effective manufacturing practices
- Detail-oriented assembly skills
- Demonstrated patience
- Effective time management
- Hygiene management
- Financial resource oversight
Certification
Food Handler Certification
Locations
- Winston-Salem, NC, 27104
- Clemmons, NC
- Lexington, NC
- Kernersville, NC
- Greensboro, NC
Willing To Relocate
- High Point, NC
- Greensboro, NC
- Yakinville, NC
- Winston-Salem, NC
- Anywhere
Timeline
Manufacturing Associate
Charter Medical, LLC
09.2022 - 09.2024
Cashier
Shell Gas station/ EZ Mart
10.2019 - 09.2023
Server
Waffle House
11.2018 - Current
Cashier/Photo Specialist
Walgreens
01.2017 - 10.2019
Call Center Representative
Eastern Outbound Service
06.2014 - 06.2016
Remote Customer Service Representative
Customer Service Representative
06.2013 - 01.2017
Sales Associate
Walmart
06.2013 - 01.2015
Home Health Aide
Genoa Healthcare
02.2013 - 03.2016
Packer/Picker
Macy's/Bloomingdale
01.2012 - 05.2014
High school diploma - Basic Education
Ansonia High School
LPN - Healthcare
Forsyth Technical Community College
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