Kamisha Hall
Wilmington,NC
Summary
Professional in aviation ground services, bringing valuable hands-on experience in aircraft handling and turnaround processes. Proven track record of supporting team efforts and ensuring timely and safe operations. Reliable and adaptable, known for effectively managing dynamic operational needs and collaborating with team members. Experienced with aircraft ground handling and support equipment operation. Utilizes effective communication and coordination to ensure timely and safe aircraft turnaround. Knowledge of safety protocols and procedures essential for ramp operations.
Overview
11
11
years of professional experience
Work History
Ramp Agent
Piedmont Airlines
04.2025 - Current
- Coordinated aircraft arrivals and departures, ensuring timely ground support operations.
- Managed baggage handling processes, optimizing efficiency and reducing delays.
- Conducted safety inspections on ground equipment, maintaining compliance with regulations.
- Assisted in training new ramp agents on operational procedures and safety protocols.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 9 daily flights.
Assistant Manager
Azelea Health and Rehab
07.2023 - 04.2025
- Led team in daily operations, ensuring efficiency and adherence to company policies.
- Developed training programs for new staff, enhancing onboarding process and team performance.
- Implemented process improvements that streamlined workflow and reduced operational delays.
- Coordinated inventory management, maintaining optimal stock levels to meet customer demand.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Supervised kitchen staff, ensuring adherence to food safety standards and operational guidelines.
- Conducted regular quality control assessments, ensuring culinary excellence and compliance with health regulations.
- Improved overall kitchen productivity with well-organized workstations and streamlined cooking procedures.
- Ensured timely delivery of meals during catering events, coordinating efforts between the kitchen team members for seamless execution.
Traffic Controller
PSG Traffic Services
Wilmington, NC
03.2023 - 07.2023
- Coordinated traffic flow to optimize safety and efficiency during peak operational hours.
- Monitored real-time conditions to adjust traffic patterns and minimize congestion.
- Implemented safety protocols, ensuring compliance with local regulations and standards.
- Trained junior traffic controllers on best practices and emergency procedures.
- Analyzed traffic data to identify trends, leading to improved operational strategies.
- Conducted routine inspections of traffic control devices to ensure functionality and safety.
- Stood for 12 hours with "Stop/Slow" paddle directing traffic.
Fiber Processing
Corning Incorporated
Wilmington, Vermont
09.2022 - 02.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Learned and adapted quickly to new technology and software applications.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proved successful working within tight deadlines and a fast-paced environment.
- Paid attention to detail while completing assignments.
Treatment Coordinator
New Communities-Linc INC
Wilminton, NC
10.2020 - 09.2022
- Monitor and enforce living facilities and Parole/Probation mandated curfews.
- Consistently present self as positive role model and mentor for residential clients.
- Obtain and provide updates to Case Managers and other Residential Managers prior to beginning and upon completion of each shift.
- Establish a caring, therapeutic relationship with residential clients.
- Demonstrate an understanding of clients’ rights and confidentiality and ensure these rights are protected.
- Complete documentation and record accurate and informative notes for oncoming shift and Case Managers.
- Assure residents are prompt to appointments and jobs.
- Managed scheduling for appointments, optimizing clinic workflow and reducing wait times.
- Analyzed patient feedback to identify areas for service improvement, driving enhancements in care quality.
Contractor(Classroom Support)
LITE School Zone-Linc inc
Wilmington, NC
08.2020 - 10.2020
- Ensuring that teaching materials are ready for use.
- Teaching children techniques which will help them to improve their learning skills.
- Assure students logged into the classroom zoom on time for class.
- Monitored and helped students with classwork.
- Stayed in contact with student teachers for students grades and assignments.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Fostered a sense of community within the tutoring environment, promoting positive peer relationships and supporting students in developing friendships outside of the classroom setting.
- Served as an advisor for extracurricular clubs or after-school programs, providing guidance and support for students in pursuing their interests outside the classroom setting.
- Skilled at working independently and collaboratively in a team environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Dining Associate I
New Hanover Regional Medical Center
Wilmington, Vermont
06.2019 - 09.2020
- Washes dishes, china, silverware, pots and pans.
- Cleans equipment and workspaces according to sanitation guidelines.
- Retrieves patient tray carts after meal service.
- Operating the dish machine.
- Supervising proper rinse and wash temperature.
- Changing water, storing and using dish chemicals properly.
- Setting up and organizing the dish machine.
- Removing trash and boxes to designated areas.
- Exhibiting teamwork.
Dietary Cook
Brookdale Senior Living
10.2017 - 06.2019
- Cook breakfast, lunch and dinner for residents.
- Maintain certain diets for certain residents.
- Clean designated areas.
- Record temperatures for food and machines.
- Prep food for following day
- Preparing workstations, cooking ingredients, and kitchen equipment for cooking.
Cook/Shift Leader (Trainee)
Hardees
Wilmington, NC
03.2015 - 10.2017
- Managed inventory levels, reducing waste through effective stock rotation.
- Conducted regular equipment maintenance checks, ensuring operational efficiency and safety compliance.
- Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
- Developed training materials for onboarding staff, improving retention and performance metrics.
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
- Successfully managed inventory and reduced waste by carefully monitoring food usage and rotating stock.
- Improved kitchen efficiency by implementing streamlined cooking processes and procedures.
- Supported overall restaurant success through cross-training in various positions when necessary to provide adequate coverage during busy times.
Education
Diploma - N/a
Cape Fear Adult High School
Wilmington, NC07.2012
Skills
- Leadership Skills
- Communication Skills
- Teamwork
- Problem-solving abilities
- Customer service skills
- Decision making
- Empathy
- Critical Thinking
- Problem-solving
- Loading and unloading
- Ramp service
- Aircraft marshalling
- Heavy lifting
- Baggage handling
- Safety procedures compliance
- Aircraft tug operation
- Safety procedures
- Customer service
- Ramp security
- Baggage tag checks
- Flexible schedule
Timeline
Ramp Agent
Piedmont Airlines
04.2025 - Current
Assistant Manager
Azelea Health and Rehab
07.2023 - 04.2025
Traffic Controller
PSG Traffic Services
03.2023 - 07.2023
Fiber Processing
Corning Incorporated
09.2022 - 02.2023
Treatment Coordinator
New Communities-Linc INC
10.2020 - 09.2022
Contractor(Classroom Support)
LITE School Zone-Linc inc
08.2020 - 10.2020
Dining Associate I
New Hanover Regional Medical Center
06.2019 - 09.2020
Dietary Cook
Brookdale Senior Living
10.2017 - 06.2019
Cook/Shift Leader (Trainee)
Hardees
03.2015 - 10.2017
Diploma - N/a
Cape Fear Adult High School