Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kamila Gomez

Seattle

Summary

Dynamic professional with a proven track record at Dairy Queen Grill & Chill, excelling in customer service and effective communication and demonstrating resilience and initiative in fast-paced environments. Recognized for leadership qualities and training new team members.

Overview

1
1
year of professional experience

Work History

Crew Member

Dairy Queen Grill & Chill
04.2025 - 09.2025
  • Assisted in maintaining cleanliness and organization of work area.
  • Engaged with customers to provide exceptional service and address inquiries.
  • Operated cash register, handling transactions efficiently and accurately.
  • Collaborated with team members to ensure smooth daily operations.
  • Prepared food items according to established quality standards and recipes.
  • Stocked shelves and managed inventory levels to support demand flow.
  • Adapted quickly to changing tasks in a fast-paced work environment.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Trained new team members on procedures, customer service, and sales techniques.

Hostess

La Costa
06.2024 - 01.2025
  • Greeted and seated guests, ensuring a welcoming atmosphere.
  • Managed reservation system, optimizing guest flow and seating arrangements.
  • Communicated effectively with kitchen and waitstaff to enhance service efficiency.
  • Handled customer inquiries, providing prompt assistance and information.
  • Assisted in maintaining cleanliness and organization of dining area.
  • Collaborated with team members to improve overall guest experience.
  • Adapted quickly to changing circumstances during peak service hours.
  • Monitored dining room activity to anticipate guest needs effectively.
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.

Education

High School Diploma - Psychology

Seattle Pacific University
Seattle, WA

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Clear communication
  • Cleaning
  • Attention to detail
  • Customer engagement
  • Taking orders
  • Cleaning and sanitizing
  • Self-discipline
  • Interactive communication skills
  • Integrity and honesty
  • Initiative and Self-motivation
  • Basic math
  • Verbal and written communication
  • Leadership qualities
  • Drive-thru operations
  • Crew leadership
  • Resilience and persistence
  • Inventory restocking
  • Creativity and innovation
  • Telephone etiquette

Languages

Spanish
Native or Bilingual

Timeline

Crew Member

Dairy Queen Grill & Chill
04.2025 - 09.2025

Hostess

La Costa
06.2024 - 01.2025

High School Diploma - Psychology

Seattle Pacific University

Similar Profiles

CREATE PROFILE
Kamila Gomez