Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Kamil Alston

Kannapolis

Summary

Dynamic professional with a strong background in customer service and operational efficiency, honed at Hilton Garden Inn. Proven ability to enhance guest satisfaction through effective communication and meticulous cash handling. Skilled in data entry and team collaboration, consistently delivering high-quality results in fast-paced environments.

Overview

12
12
years of professional experience

Work History

Associate

Decadence Popcorn, LLC
05.2025 - Current
  • Supported team in daily operational tasks to enhance workflow efficiency.
  • Assisted with data entry and document management to maintain organized records.
  • Collaborated with colleagues on project coordination to meet deadlines effectively.


Front Desk Night Auditor

Hilton Garden Inn
04.2021 - 12.2023
  • Conducted nightly audits to ensure accuracy of guest accounts and billing processes
  • Managed front desk operations, providing exceptional customer service to all guests
  • Implemented check-in/check-out procedures, improving efficiency during peak hours
  • Processed financial transactions and maintained accurate cash handling practices
  • Resolved guest inquiries and complaints, enhancing overall customer satisfaction
  • Collaborated with housekeeping staff to ensure readiness of rooms for incoming guests
  • Utilized property management software to update reservations and monitor availability
  • Kept accounts in balance and ran daily reports to verify totals.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Managed reservations accurately, preventing overbooking situations and guaranteeing smooth guest arrivals.
  • Improved guest satisfaction by efficiently handling check-ins and check-outs during overnight shifts.

Design Assistant

The P Press
05.2013 - 08.2013
  • Supported design team in creating visual assets for marketing campaigns.
  • Assisted in maintaining project timelines and coordinating client communications.
  • Conducted research on design trends to inform project direction and strategy.
  • Streamlined design processes by implementing efficient workflow systems and tools.
  • Provided constructive feedback during design reviews, enhancing overall quality of work.
  • Assisted with the creation of visually appealing presentations to effectively communicate design concepts and ideas.
  • Handled communication with clients by answering telephone calls and responding to emails and official letters.

Education

Bachelor of Arts - Studio Arts

High Point University
High Point, NC
12-2007

High School Diploma -

East Chapel Hill High School
Chapel Hill
06-2003

Skills

  • Customer service
  • Time management
  • Attention to detail
  • Computer skills
  • Customer interaction
  • Cash handling
  • Data entry
  • Shipment processing
  • Multitasking and organization
  • Verbal and written communication
  • Friendly and helpful
  • Team cooperation

Interests

  • Graphic Design
  • Creating digital artwork using software like Photoshop, Illustrator, or Procreate
  • Music
  • Crafting and DIY Projects
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Drawing and Painting
  • Fashion
  • Watching Movies and TV Shows
  • I like working with my hands and fixing things
  • Personal Development and Self-Improvement

Timeline

Associate

Decadence Popcorn, LLC
05.2025 - Current

Front Desk Night Auditor

Hilton Garden Inn
04.2021 - 12.2023

Design Assistant

The P Press
05.2013 - 08.2013

Bachelor of Arts - Studio Arts

High Point University

High School Diploma -

East Chapel Hill High School

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Kamil Alston