Kali Clark
Newland
Summary
Motivated Housekeeper with work experience in industrial cleaning services. Dedicated to completing tasks on time and surpassing expectations. Works hard to maintain impeccable levels of cleanliness. Responds to guest needs to drive satisfaction and repeat business.
Overview
4
4
years of professional experience
Work History
Housekeeper
Blue Ridge Rentals
Newland
04.2024 - Current
- Cleaned and maintained rental properties to ensure guest satisfaction.
- Managed laundry services, including washing, drying, and folding linens.
- Sanitized bathrooms and kitchens using appropriate cleaning products and techniques.
- Organized cleaning supplies and equipment for efficient access during tasks.
- Collaborated with team members to complete cleaning schedules effectively.
- Interacted pleasantly with clients and guests when performing daily duties.
- Responded to requests from guests regarding housekeeping needs.
- Inspected guest rooms after cleaning to ensure they were presentable.
Cashier
County Line Market
Spruce Pine
01.2022 - 04.2022
- Processed customer transactions efficiently at the checkout counter.
- Maintained accurate cash drawer and balanced register at shift end.
- Assisted customers with product inquiries and provided recommendations.
- Handled returns and exchanges while following store policies.
- Ensured cleanliness and organization of checkout area and surrounding displays.
- Collaborated with team members to improve service speed during peak hours.
- Trained new cashiers on operational procedures and customer service standards.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Greeted customers and answered any questions they had about the store's products and services.
- Helped customers find specific products, answered questions, and offered product advice.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Education
Avery County High School
Newland, NCSkills
- Customer service
- Time management
- Attention to detail
- Problem solving
- Adaptability
- Communication skills
- Hardworking
- Excellent oral and written communication
- Exceptional communicator
- Teamwork
Timeline
Housekeeper
Blue Ridge Rentals
04.2024 - Current
Cashier
County Line Market
01.2022 - 04.2022
Avery County High School