Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Patient Care/Front Desk
Promed Urgent care
07.2023 - Current
Welcoming patients
Verify Insurance
Patient forms
Hippa guidelines
Checking patients in and out
Payment collections
Answering multi-line phone calls
Scanning in paperwork
Manage patient records
Take messages
Patient Care Coordinator
Right at Home, Home Health Care
Shelby
06.2021 - 01.2023
Maintained accurate records of all patient care activities using electronic health record systems.
Handled sensitive information in a confidential manner.
Verified identity documents for new customers before opening accounts in accordance with company policies.
Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
Education
Associate degree -
Gaston College
Lincolnton, NC
05.2025
Prerequisite -
Gardner-Webb University
Boiling Springs, NC
05-2020
High school Diploma -
East Gaston High School
other
05-2018
Skills
Excellent communication skills
Electronic health records
Patient care coordination
Customer service
Appointment scheduling
Data entry
Attention to detail
Ability to collaborate effectively with healthcare providers and other team members
Family Nurse Practitioner - Clinic and Telehealth at Pediatrix Urgent Care (Now Urgent Care for Kids)Family Nurse Practitioner - Clinic and Telehealth at Pediatrix Urgent Care (Now Urgent Care for Kids)