Kaleb Bulla
Kernersville
Summary
Professional office support specialist with proven ability to manage administrative tasks efficiently and enhance workplace productivity. Strong focus on team collaboration, with adaptability to meet changing needs. Known for reliability, effective communication, and proficiency in scheduling, data management, and customer service, ensuring smooth operations and achieving results.
Overview
7
7
years of professional experience
Work History
Office Assistant
Brooks Pierce
10.2024 - Current
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Efficiently carrying out copy projects and binder assembly projects.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
Customer Service Supervisor
Publix
07.2018 - Current
- Promoted a positive work environment through open communication channels, fostering team collaboration and high morale.
- Collaborated with other departments to address recurring customer concerns, improving overall service quality.
- Coached employees through day-to-day work and complex problems.
- Improved customer satisfaction by addressing and resolving escalated issues promptly and professionally.
Fine Dining Server
High Point University
08.2021 - 02.2022
- Suggested wine pairings to go with specific menu items.
- Skillfully juggled multiple tasks simultaneously while remaining calm under pressure during busy shifts.
- Maintained a polished appearance, contributing to the upscale ambiance desired by patrons.
Education
Associate of Applied Science - Paralegal Studies
Guilford Technical Community College
Jamestown, NC12-2026
Skills
- Customer service
- Positive attitude
- Time management
- Data entry
- Proof reading
- Excellent communication skills
- transcribing
- File organization
- Office administration
- Excel spreadsheets
- Document management
- Filing and data archiving
Timeline
Office Assistant
Brooks Pierce
10.2024 - Current
Fine Dining Server
High Point University
08.2021 - 02.2022
Customer Service Supervisor
Publix
07.2018 - Current
Associate of Applied Science - Paralegal Studies
Guilford Technical Community College
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