Kaitlyn M. Scott
Holly Springs,NC
Summary
Sales professional with extensive expertise in client relations and revenue generation. Proven track record of exceeding sales targets and fostering long-term customer loyalty. Committed to team collaboration and adaptable to dynamic market conditions. Skilled in strategic planning, negotiation, and relationship building.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Senior Sales Associate
Orangetheory Fitness
08.2025 - Current
- Developed and implemented promotional strategies to increase membership sign-ups by 20%, leveraging performance trends and customer segmentation insights.
- Analyzed sales performance data to identify areas of opportunity and develop targeted strategies for improvement.
- Boosted sales revenue by developing and maintaining strong relationships with clients.
Inclusion Staff
Optimist Park Community Center
05.2023 - 08.2023
- Ensured the safety of 40+ campers daily through active supervision and structured activities.
- Increased camper engagement by leading 25+ themed activities that encouraged participation.
- Achieved overall compliance with camp rules with campers by promoting expectations and fostering accountability.
- Strengthened parent relationships by resolving 10+ complaints within a month, ensuring satisfaction.
- Promoted fairness in sports by enforcing rules across 15+ weekly activities.
- Decreased team conflicts by modeling positive behavior and encouraging conflict resolution strategies.
- Provided clear communication of camp scheduling and activity requirements to parents on weekly basis.
Summer Camp Counselor
Lake Lynn Community Center
05.2022 - 08.2022
- Ensured camper safety daily through supervision and structured activities.
- Designed and executed 50+ interactive activities, enhancing camper experience and learning.
- Provided guidance to 60+ children facing personal challenges, improving camper morale and well-being.
- Enhanced camper experience by planning and executing engaging games, crafts, and projects for 50 participants.
Retail Associate
Food Lion
09.2020 - 07.2021
- Assisted more than 50 customers with checkout via self-checkout and full-service lanes during shift.
- Fulfilled approximately 10 online “Food Lion to Go” orders in a timely and accurate manner.
- Consistently worked to provide customers with exceptional service and shopping experience.
- Maintained store appeal and organization by performing regular cleaning and display updates.
Education
Bachelor of Science - Entrepreneurship, Minor in Business Administration
East Carolina University College of Business
Greenville, NC06-2025
Skills
- Communication
- Objection handling
- Marketing
- Digital Marketing
- Conflict Resolution
- Sales techniques
- Microsoft Excel
- Microsoft PowerPoint
- Sales negotiation
- CRM proficiency
Certification
Emerging Leaders Certification – February 2025
Timeline
Senior Sales Associate
Orangetheory Fitness
08.2025 - Current
Inclusion Staff
Optimist Park Community Center
05.2023 - 08.2023
Summer Camp Counselor
Lake Lynn Community Center
05.2022 - 08.2022
Retail Associate
Food Lion
09.2020 - 07.2021
Bachelor of Science - Entrepreneurship, Minor in Business Administration
East Carolina University College of Business