Kaitlyn Melvin
Wal-Mart Supercenter
FAYETTEVILLE
3
years of professional experience
Dependable OPD Associate with experience picking, staging, and dispensing online grocery orders accurately. Known for teamwork, time management, attention to detail, and clear communication in fast-paced, customer-focused environments.
Work History
OPD Associate
2 Years 11 Months- Picked, staged, and dispensed online grocery orders accurately for curbside pickup and delivery customers.
- Inspected items for freshness, quality, and correct substitutions before packing orders.
- Coordinated order flow through handheld devices and store systems to meet pickup windows.
- Loaded customer orders safely into vehicles while following handling and temperature-control procedures.
- Resolved missing-item and substitution issues by communicating clearly with customers and store associates.
- Maintained organized staging areas to support efficient order retrieval and reduced fulfillment delays.
- Assisted team members with high-volume order periods to sustain accurate and timely service.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Contributed to team objectives in fast-paced environment.
Education
High School Diploma
Skills
Attention to detail
Collaborative teamwork
Time management
Multitasking
Organizational skills
Analytical problem-solving
Order fulfillment
Effective communication
Customer communication
Active listening
Customer engagement
Clear communication
Timeline
OPD Associate
Wal-Mart Supercenter
11.2023 - CurrentRead More
Cumberland Virtual Academy
High School Diploma
Read More