Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Kaitlyn Martinez-Octavo

High Point

Summary

Offering positive attitude and willingness to learn and adapt quickly. Delivers solid understanding of inventory control and return procedures, complemented by proficiency in data entry and basic computer applications. Ready to use and develop organizational and problem-solving skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Returns Associate

T.J Maxx
10.2024 - Current

- Assisted customers with inquiries

- Maintains a clean and organized work environment

- Friendly and attentive


Hostess/Server

Sushi Kingdom
10.2022 - 07.2024

- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.

- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.

- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Education

High Point Central High School
High Point, NC

Associate of Arts - Business Administration

Guilford Technical Community College
Jamestown, NC
12-2026

Skills

  • Team collaboration
  • Problem resolution
  • Customer support
  • Guest services
  • Complaint handling
  • Refunds and exchanges
  • Regulatory compliance
  • Teamwork and collaboration

Certification

Osha 10

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Returns Associate

T.J Maxx
10.2024 - Current

Hostess/Server

Sushi Kingdom
10.2022 - 07.2024

High Point Central High School

Associate of Arts - Business Administration

Guilford Technical Community College
Kaitlyn Martinez-Octavo