Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Kaitlyn Heglar

New London

Summary

Dynamic and dedicated waitress with a proven track record at Whispering Pines BBQ, excelling in customer service and strong multitasking abilities. Recognized for enhancing guest satisfaction through effective team collaboration and communication. Trained new staff on menu offerings, ensuring a seamless dining experience while accommodating special requests.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Waitress

Whispering Pines BBQ
06.2024 - Current
  • Provided exceptional customer service in fast-paced dining environment.
  • Effectively managed multiple tables, ensuring timely order delivery and guest satisfaction.
  • Collaborated with kitchen staff to communicate special requests and dietary restrictions.
  • Trained new waitstaff on menu offerings and restaurant procedures.
  • Provided exceptional customer service, enhancing guest satisfaction and loyalty.
  • Accurately processed orders and managed transactions using point-of-sale system.
  • Maintained cleanliness and organization of dining area to create inviting atmosphere.
  • Assisted in training new staff on menu items and service protocols.

Education

Bachelor of Science - Nursing

Cabarrus College of Health Sciences
Concord, NC
05-2028

Associate of Arts -

Stanly Community College
Albemarle, NC
05-2025

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration
  • Attention to detail
  • Decision-making
  • Handling complaints
  • Memory retention
  • Complex Problem-solving

Accomplishments

    Associate in Arts

    High School Diploma

Certification

CPR/BLS Certificate

CNA License

Timeline

Waitress

Whispering Pines BBQ
06.2024 - Current

Bachelor of Science - Nursing

Cabarrus College of Health Sciences

Associate of Arts -

Stanly Community College
Kaitlyn Heglar