Kaitlyn Heglar
New London
Summary
Dynamic and dedicated waitress with a proven track record at Whispering Pines BBQ, excelling in customer service and strong multitasking abilities. Recognized for enhancing guest satisfaction through effective team collaboration and communication. Trained new staff on menu offerings, ensuring a seamless dining experience while accommodating special requests.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Waitress
Whispering Pines BBQ
06.2024 - Current
- Provided exceptional customer service in fast-paced dining environment.
- Effectively managed multiple tables, ensuring timely order delivery and guest satisfaction.
- Collaborated with kitchen staff to communicate special requests and dietary restrictions.
- Trained new waitstaff on menu offerings and restaurant procedures.
- Provided exceptional customer service, enhancing guest satisfaction and loyalty.
- Accurately processed orders and managed transactions using point-of-sale system.
- Maintained cleanliness and organization of dining area to create inviting atmosphere.
- Assisted in training new staff on menu items and service protocols.
Education
Bachelor of Science - Nursing
Cabarrus College of Health Sciences
Concord, NC05-2028
Associate of Arts -
Stanly Community College
Albemarle, NC05-2025
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Attention to detail
- Decision-making
- Handling complaints
- Memory retention
- Complex Problem-solving
Accomplishments
Associate in Arts
High School Diploma
Certification
CPR/BLS Certificate
CNA License
Timeline
Waitress
Whispering Pines BBQ
06.2024 - Current
Bachelor of Science - Nursing
Cabarrus College of Health Sciences
Associate of Arts -
Stanly Community College