Kaitlon Rogers
leland
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Certified Clinical Medical Assistant
Novant Health, Inc
08.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
- Collected and documented patient medical information such as blood pressure and weight.
- Prepared patients for examinations or treatments, positioning them properly to ensure comfort throughout the procedure while assisting healthcare professionals as needed.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Maintained confidentiality of patient information by adhering to HIPAA guidelines at all times during recordkeeping and communications.
- Ensured optimal patient experience by maintaining a clean, comfortable, and organized treatment environment.
- Recognized potential emergencies, acting swiftly to notify appropriate personnel and initiate necessary protocols for patient safety.
- Prepared and administered medications to alleviate patient symptoms.
- Managed inventory levels for medical supplies, ensuring appropriate stock was available for seamless clinic operations.
- Collaborated with healthcare providers to develop individualized care plans, ensuring all patients received the best possible treatment suited to their needs.
- Promoted a safe work environment by complying with infection control policies and procedures, including proper hand hygiene practices.
- Obtained client medical history, medication information, symptoms, and allergies.
- Improved patient flow within the clinic by effectively managing appointment scheduling and timely rooming of patients.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Measured patient pulse oximetry.
Receptionist/Medical Assistant
Coastal MD's
01.2023 - 08.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Assisted with onboarding new clients and securing paperwork completion.
- Maintained current and accurate medical records for patients.
- Checked patient insurance, demographic, and health history to keep information current.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Prepared and processed patient referrals and transfer requests.
- Measured patient pulse oximetry.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Collected and documented patient medical information such as blood pressure and weight.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
Specimen Collector
AEGIS SCIENCES CORPORATION, SE Region
09.2019 - 06.2021
- Adhered to compliance standards for confidentiality, accuracy and safety.
- Upheld high standards for professionalism while interacting with patients, maintaining a respectful demeanor at all times regardless of challenging situations.
- Printed results reports and submitted for review.
- Contributed to overall infection control efforts within the facility through strict adherence to sanitation protocols during specimen handling and disposal processes.
- Labeled and prepared specimens for shipment to laboratory facilities.
- Ensured proper storage conditions for specimens, resulting in preserved integrity for accurate testing results.
- Assisted in the training of new Specimen Collectors, fostering a team-oriented work environment focused on quality patient care.
- Completed in-house testing procedures for quick results.
- Safeguarded patient privacy and confidentiality by following HIPAA regulations throughout all aspects of the specimen collection process.
- Followed safety protocols while handling hazardous materials.
- Recorded and analyzed data to produce reports of results.
Sales Associate/Cashier
Kicking Mule Beverage Barn
09.2016 - 09.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma -
North Brunswick High School
Leland, NC06-2017
Skills
- HIPAA compliance
- Immunization administration
- CPR
- Patient care coordination
- Vital sign monitoring
- Professionalism and ethics
- Clinical documentation
- Examination preparation
- Simple dressings
Certification
- CCMA - Certified Clinical Medical Assistant
- PT - Phlebotomy Technician
Timeline
Certified Clinical Medical Assistant
Novant Health, Inc
08.2023 - Current
Receptionist/Medical Assistant
Coastal MD's
01.2023 - 08.2023
Specimen Collector
AEGIS SCIENCES CORPORATION, SE Region
09.2019 - 06.2021
Sales Associate/Cashier
Kicking Mule Beverage Barn
09.2016 - 09.2019
High School Diploma -
North Brunswick High School
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