Kaitlin Curry
Concord
Summary
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
5
5
years of professional experience
Work History
Shift Supervisor
Starbucks
Concord
07.2022 - Current
- Supervised daily operations and ensured smooth workflow in fast-paced environment.
- Trained and mentored new baristas on company policies and customer service standards.
- Managed inventory levels and restocked supplies to maintain efficient service delivery.
- I was responsible for the money handling including, the tills, the safe and the deposits.
Waitress
Grounds and vine
Concord
11.2024 - 02.2025
- Trained new customer service representatives on product knowledge and customer service techniques.
- Provided superior customer service at all times.
- Took and processed orders accurately using point-of-sale system.
- Maintained cleanliness and organization of dining area and tables.
- Handled customer inquiries and resolved issues promptly and professionally.
- Recommended menu items to enhance guest dining experience.
- Developed positive relationships with regular customers through friendly conversation.
- Checked back with customers throughout meal service to ensure satisfaction.
Server
Cold Stone
High Point
06.2021 - 08.2021
- Provided excellent customer service in fast-paced ice cream shop environment.
- Prepared and served a variety of ice cream desserts and treats.
- Maintained cleanliness and organization of work areas and equipment.
Education
Some College (No Degree) - Theological And Biblical Studies
Refuge Discipleship School
Kannapolis, NCSkills
- Team supervision
- Inventory management
- Cash handling
- Staff training
Timeline
Waitress
Grounds and vine
11.2024 - 02.2025
Shift Supervisor
Starbucks
07.2022 - Current
Server
Cold Stone
06.2021 - 08.2021
Some College (No Degree) - Theological And Biblical Studies
Refuge Discipleship School