Skilled in technical support Proficient with Microsoft Office Enhancing customer interaction Proficient with Hand Tools Inbound and Outbound Calling Product Education
Overview
5
5
years of professional experience
Work History
Warehouse Associate
Richelieu Hardware
07.2024 - Current
Prepared orders for shipment by picking, packing, and invoicing.
Performed inventory control, such as counting, and stocking merchandise.
Handled diverse machinery including Cherry Pickers, Forklifts, and stand-up lifts for order picking.
Warehouses Associate
Hubbard Supply’s
08.2024 - 12.2024
CUSTOMER SERVICE REPRESENTATIVE
CUSTOMER SERVICE REPRESENTATIVE
02.2023 - 06.2024
Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers
Processed orders, returns, and exchanges in an accurate and efficient manner
Recorded details of inquiries or complaints to maintain up-to-date records of customer interactions and transactions
Participated in store volunteering campaigns such as cleaning efforts around IKEA Boulevard
TRAILER MECHANIC
GREAT DANE
09.2022 - 02.2023
Repaired body damage to trailers by welding metal patches onto frames and other areas
Inspected, diagnosed, and repaired trailer components such as brakes, suspension systems, tires, and electrical wiring
Maintained detailed records of all repair work performed on each trailer unit
ORDER SELECTOR
ADUSA
02.2022 - 09.2022
Responsible for selecting and shipping merchandise, accurately and timely
Utilized electric pallet jacks, and voice picking equipment to identify locations and assign picks
Worked in cold, heat and dust-filled conditions to meet productivity goals
Accurately selected orders from inventory according to customer request, utilizing Voice Picking systems and pallet jack
FULFILLMENT ASSOCIATE
AMAZON
07.2021 - 02.2022
Developed excellent organizational and time management skills to ensure the efficient completion of tasks
With my background working as a Fulfillment Associate, I understand the importance of meeting deadlines without compromising quality standards set by the company
Prepared boxes, invoices and inserter for order fulfillment lines
In addition to being able to lift heavy objects up to 50 lbs, I can also stand for long periods of time while completing assigned tasks
PRODUCE CLERK
HARRIS TEETER
08.2019 - 06.2021
Handled stocking, inventory management and product rotation duties
Worked with co-workers to drive customer satisfaction and pleasant work environment
Maintained high standards of hygiene while working in the produce department
Education
ASSOCIATE OF APPLIED SCIENCE - INFORMATIONAL TECHNOLOGY
Central Piedmont Community College
01.2026
Skills
Technical Support
Microsoft Office
Customer Interaction
Hand Tools
Inbound Calling
Outbound Calling
Product Education
Forklift operations
Timeline
Warehouses Associate
Hubbard Supply’s
08.2024 - 12.2024
Warehouse Associate
Richelieu Hardware
07.2024 - Current
CUSTOMER SERVICE REPRESENTATIVE
CUSTOMER SERVICE REPRESENTATIVE
02.2023 - 06.2024
TRAILER MECHANIC
GREAT DANE
09.2022 - 02.2023
ORDER SELECTOR
ADUSA
02.2022 - 09.2022
FULFILLMENT ASSOCIATE
AMAZON
07.2021 - 02.2022
PRODUCE CLERK
HARRIS TEETER
08.2019 - 06.2021
ASSOCIATE OF APPLIED SCIENCE - INFORMATIONAL TECHNOLOGY
Central Piedmont Community College
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