Kailani Smith
Belmont
Summary
Experienced with vehicle management and guest services in high-paced environments. Utilizes effective communication and problem-solving skills to swiftly address client needs. Track record of maintaining safety and efficiency while delivering exceptional customer service.
Security professional prepared to oversee and ensure safety of premises. Proven history of managing access control and addressing potential security threats. Known for teamwork and adaptability, ensuring secure and harmonious environment.
Animal care professional with practical experience in maintaining clean and safe environments for animals. Known for excellent teamwork and achieving results in dynamic settings. Exhibits strong animal handling skills and flexibility to adapt to changing needs.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Valet
PMC
01.2025 - Current
- Maintained cleanliness of work sites, parking spaces, and guest services stations.
- Built positive customer rapport for courteous, friendly and professional service.
- Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
- Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
Security/ Host/ Bathroom Attendant
The B.O.B
12.2023 - Current
- For bathroom attending I've helped clean up the bathrooms on four levels making sure they maintain a clean environment from 4pm till 1am
- As well as make sure everyone is safe and no one is puking or being harmed
- I clean the bathrooms at the end of night doing restocking, cleaning sinks and toilet's as well as the floor
- For hosting, I host on the 2nd level called bobarinos where I make sure guest get sat correctly and meet their needs as well as help bus tables
- For security, I help out in the night club, door, and 2nd floor dance floor to make sure there is a safe environment and make sure no weapons or drugs get brought into the club
- I've carried multiple people out of the building due to over intoxication and have helped other security staff escort people out safely
Support Staff
Blue Water Grill
05.2019 - 08.2024
- I have worked at BlueWater since I was 15
- I am trained in all support staff positions
- I do food running, barback, bus tables, and host
- Working here has helped me develop proper communication among guests
Kennel Attendant (Pet Pro Lead)
PET SUITES RESORT & SPA
04.2023 - 09.2023
- I worked there just for the summer due to school complications, but while there, I helped train others on how to properly handle dogs with slip leads and maintain a playgroup of 10-20 dogs out in a yard
- I did the morning feeds throughout the facility, lunch, and dinner
- I administered medicine to the dogs that needed it and kept the medicine draws up to date-cleaned and scrubbed kennels in the morning, afternoon, and night while dogs were in the potty runs
- Cleaned all potty runs and play areas
- I also helped with the cats, administered food, and cleaned their rooms along with litter boxes
Canine Coach
Dogtopia
05.2022 - 03.2023
- I worked at Dogtopia for almost a year and learned hands-on skills like breaking up play escalation or potential fights
- I learned how to make breakfast, lunch, or dinner dog food
- I can remove any chemicals used to clean the floors or potty pads
- I also have been certified as a canine coach through the company
- Finally, I taught dogs simple commands and corrected their behaviors at the facility
Education
Bachelor of Arts - Psychology
Belmont Abbey College
Belmont, NC12-2025
High school diploma -
Forest Hills Eastern High School
Ada, MI05.2022
Skills
- Time management
- Animal Care
- Organizational skills
- Research methodologies
- Communication skills
- Conflict resolution
- Team collaboration
- Critical thinking
- Behavioral observation
- Efficient work ethic
- Problem-solving
Certification
Driver's License
Timeline
Valet
PMC
01.2025 - Current
Security/ Host/ Bathroom Attendant
The B.O.B
12.2023 - Current
Kennel Attendant (Pet Pro Lead)
PET SUITES RESORT & SPA
04.2023 - 09.2023
Canine Coach
Dogtopia
05.2022 - 03.2023
Support Staff
Blue Water Grill
05.2019 - 08.2024
High school diploma -
Forest Hills Eastern High School
Bachelor of Arts - Psychology
Belmont Abbey College
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