Kaelen Kearns
Waxhaw
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using quick decision-making skills and sound judgment to positively impact company success.
Overview
8
8
years of professional experience
1
1
Certification
Work History
General Manager
PostalAnnex
07.2024 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team with unique skillsets, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
Assistant Manager of Operations
PostNet
01.2021 - 07.2024
- Coordinated with General Manager in different operational issues and promotional activities.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
SHIPPING COORDINATOR
At-Home Etsy and Ebay store
06.2020 - 11.2020
- Shipping and packaging of masks, clothes and other home good products on a small to medium scale.
ASSISTANT MANAGER
Sabor Latin Street Grill
10.2019 - 06.2020
SERVER/BARTENDER
Portofino's
03.2018 - 09.2019
SERVER/BARTENDER
Ted's Montana Grill
11.2016 - 03.2018
Education
Associate of Arts - Business Administration
CENTRAL PIEDMONT COMMUNITY
05-2020
Skills
- Strong Communicator
- Technical /Computer aptitude
- Excellent Customer Service
- Advanced Problem Solving
- Logistics Coordination
- Operations Management
- Purchasing and planning
- Advanced Writing & Reading skills
- Employee Management/Supervision
- Graphic Design skills including use of Adobe & Microsoft Programs/Applications
Certification
Notary Public for the State of North Carolina
Contact
Kaelen Kearns
kkearns91@gmail.com
704-465-9939
Timeline
General Manager
PostalAnnex
07.2024 - Current
Assistant Manager of Operations
PostNet
01.2021 - 07.2024
SHIPPING COORDINATOR
At-Home Etsy and Ebay store
06.2020 - 11.2020
ASSISTANT MANAGER
Sabor Latin Street Grill
10.2019 - 06.2020
SERVER/BARTENDER
Portofino's
03.2018 - 09.2019
SERVER/BARTENDER
Ted's Montana Grill
11.2016 - 03.2018
Associate of Arts - Business Administration
CENTRAL PIEDMONT COMMUNITY
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