Kadiesha Frink
Calabash
Summary
Results-driven marketing and customer experience professional with 16+ years of expertise in customer satisfaction, brand engagement, and content creation. Adept at leveraging customer insights to develop marketing strategies that enhance brand loyalty and drive business growth. Passionate about digital marketing, social media management, and data-driven decision-making.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Marketing Associate | Content Creator
WIM Sunflower Valley
Little River
01.2020 - Current
- Developed and managed content calendars for consistent social media engagement
- Conducted market research and social listening to create targeted marketing campaigns
- Designed digital assets and graphics to enhance brand identity and messaging
- Increased customer engagement through compelling storytelling and content strategy
Graphic Designer | Brand Strategist
Glow Envy Graphic Design
Little River
01.2020 - Current
- Designed custom branding materials, logos, and marketing collateral for businesses
- Created engaging visual content to support social media and advertising campaigns
- Consulted with clients on brand positioning and digital presence enhancement
Associate Marketing Strategist (Contractor)
Pace
12.2023 - 03.2024
- Assisted in executing marketing campaigns to boost brand visibility and customer engagement
- Analyzed campaign performance metrics to optimize future marketing efforts
- Collaborated with cross-functional teams on content marketing and digital initiatives
- Provided data-driven insights to improve customer interaction strategies
Customer Experience & Sales Specialist
01.2006 - 01.2022
- Led customer satisfaction initiatives, improving retention and sales performance
- Developed upselling and cross-selling strategies to drive revenue growth
- Trained and mentored teams on customer service best practices
Education
Associate of Arts -
Horry Georgetown Technical College
Conway, SC01.2010
Skills
- Digital & Content Marketing
- Customer Engagement and Brand Loyalty
- Social Media Strategy & Management
- Graphic Design & Branding
- Market Research & Competitive Analysis
- CRM & Data Analytics
- Cross-Functional Collaboration
- Email Marketing & Campaign Development
- Content creation
- Digital marketing
- Social media management
- Market research
- Cross-functional collaboration
- Visual content
- Project management
- Communication skills
- Client collaboration
- Content optimization
- Branding
Certification
- Google Digital Marketing & E-commerce, In Progress/Completed
- HubSpot Content Marketing Certification
- Social Media Marketing Certification
References
References available upon request.
Timeline
Associate Marketing Strategist (Contractor)
Pace
12.2023 - 03.2024
Marketing Associate | Content Creator
WIM Sunflower Valley
01.2020 - Current
Graphic Designer | Brand Strategist
Glow Envy Graphic Design
01.2020 - Current
Customer Experience & Sales Specialist
01.2006 - 01.2022
Associate of Arts -
Horry Georgetown Technical College
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