Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Kadence Anderson

Greensboro

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines. Pursues every opportunity to support team members and upper management while proactively addressing daily workplace operations and unforeseen issues that may occur.

Overview

1
1
year of professional experience

Work History

Boba Barista and Cashier

Boba Ko Cafe
01.2025 - Current
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Packaged bagels, muffins and other food items for customer purchase.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Controlled line and crowd with quick, efficient service.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Built relationships with customers to encourage repeat business.
  • Promoted on social media to help advertise on a different platform for company growth.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Restocked and organized merchandise in front lanes.
  • Helped management keep adequate supply on hand by notifying of shortages.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Maintained regular and consistent attendance and punctuality.
  • Worked flexible schedule and extra shifts to meet business needs.

Front Office Intern

Southeast High School
01.2024 - 06.2024
  • Pleasantly answered calls for multi-line switchboard for large office and directed callers to appropriate staff.
  • Promptly received and forwarded incoming communications, such as incoming faxes, emails, and letters, to appropriate staff.
  • Supported staff on special assignments and classroom projects.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Kept daily records of who entered and existed the main entrance of the building for safety of staff and students.
  • Obtained High School credits to put towards the Future-Ready Core Curriculum needed to graduate with my Senior Class of 2026.

Education

High School Diploma -

Southeast High School
Greensboro, NC
06-2026

Skills

  • Consistent work performance
  • Effective conflict resolution
  • Strong organization
  • Customer relationship management (CRM)
  • Time management skills
  • Adaptability and flexibility
  • Oral and writing communication
  • Stress tolerance
  • Food safety protocols
  • Dining room maintenance
  • Hospitality service expertise
  • Opening and closing duties
  • Menu memorization
  • Equipment maintenance

Interests

  • I have enjoyed participating in after school programs such as French Club and 4-H Club

Timeline

Boba Barista and Cashier

Boba Ko Cafe
01.2025 - Current

Front Office Intern

Southeast High School
01.2024 - 06.2024

High School Diploma -

Southeast High School

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Kadence Anderson