Kadance Chapman

Fox Tribe Boutique

07.2021 - 08.2024

Greeted customers and helped with product questions, selections, and purchases.
Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Helped customers complete purchases, locate items, and join reward programs.
Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Answered questions about store policies and addressed customer concerns.
Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
Increased sales revenue through effective product recommendations tailored to individual customers.
Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Engaged in friendly conversation with customer to better uncover individual needs.
Built customer loyalty and retention by delivering excellent shopping experiences.
Performed cash, card, and check transactions to complete customer purchases.
Prioritized helping customers over completing other routine tasks in store.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Summary