Kacy Thompson
Charlotte
Summary
Brand Ambassador with proven success at Hollister Co and American Eagle Outfitters. Expertise in customer service and team collaboration, leading to improved client interactions and increased sales through strategic merchandising. Skilled in data analysis and conflict resolution, consistently achieving operational goals in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Brand Ambassador
Hollister.Co
Charlotte
06.2024 - 01.2025
- Utilized basic selling techniques to engage customers effectively.
- Thrived in high-pressure, busy environments to meet customer needs.
- Provided customer service support during promotional events or when needed.
- Recommended, selected and helped locate merchandise based on guest needs and desires.
Brand Ambassador
American Eagle Outfitters, Inc
Charlotte
06.2021 - 01.2022
- Achieved collective goals through effective teamwork and collaboration.
- Completed daily tasks consistently to maintain operational efficiency.
- Utilized strong customer service skills to enhance client interactions.
Education
Bachelor of Arts - Psychology
North Carolina A&T State University
Greensboro, NC05-2027
Hopewell High School
Huntersville, NC05-2023
Skills
- Customer service
- Team collaboration
- Data analysis
- Conflict resolution
- Work Planning and Prioritization
- Branding
- Display set up
- Active listening
- Reliability
Timeline
Brand Ambassador
Hollister.Co
06.2024 - 01.2025
Brand Ambassador
American Eagle Outfitters, Inc
06.2021 - 01.2022
Bachelor of Arts - Psychology
North Carolina A&T State University
Hopewell High School
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