Kacie Howell
Greenville
Summary
Reliable accounting professional with solid administrative background and good understanding of financial operations and practices. Independently handles accounts receivable tasks and billing while providing clerical office support.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Accounts Receivable Clerk
East Coast Tires
06.2023 - Current
- Responded to inbound inquiries regarding accounts and payments
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Communicate with customers about balances and set up repayment plans
- Made outbound calls to vendors and customers to discuss and resolve account needs.
- Developed and maintained positive relationships with clients to maximize collections.
- Update customers information on their account
Front Office Administrator
East Coast Tires
12.2020 - 04.2023
- Answer all incoming phone calls to the branch
- Apply payments to customer accounts
- Communicate with customers about past due balances on accounts
- Resolve customer complaints
- Provide exceptional customer service
- Inquire with other vendors about inventory
- Place orders with vendors
- Submit invoices.
Sales Representative
Lee Kia of Greenville
07.2020 - 12.2020
- Communicate with interested buyers in person and over the phone
- Call previous customers about their satisfaction of their last purchase
- Fill out light paperwork with buyers
- Show cars in detail to interested buyers
- Provide exceptional customer service.
Kitchen Supervisor
Bagleman
11.2017 - 03.2020
- Supervise workers during shift
- Oversee in-store, day to day operations
- Deliver exceptional customer service
- Delegate tasks to other employees
- Handle immediate customer complaints
- Check-in new product and put it away
- Maintain cleanliness and sanitation of workspace
- Assure order accuracy
- Ensure end of shift responsibilities are completed.
Education
Business -
Pitt Community College
01.2017
High school diploma -
Heritage High School
Wake Forest, NC01.2014
Skills
- Detail oriented
- Retail Sales
- Kitchen Management Experience
- Food Safety
- Exceptional Customer Service
- Hardworking and Motivated
- Organized
- Microsoft Excel
- Microsoft Word
- Account Monitoring
- Payment Coordination
Certification
Serve Safe Certificate, 2021
Timeline
Accounts Receivable Clerk
East Coast Tires
06.2023 - Current
Front Office Administrator
East Coast Tires
12.2020 - 04.2023
Sales Representative
Lee Kia of Greenville
07.2020 - 12.2020
Kitchen Supervisor
Bagleman
11.2017 - 03.2020
Business -
Pitt Community College
High school diploma -
Heritage High School
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