KACHELLE HART
Fuquay Varina
Summary
Seasoned Railroad Professional with 20 years in passenger operations and employee training within safety-critical environments. Expertise as Passenger Conductor and Qualifying Instructor, focusing on safety and regulatory compliance. Aiming to apply operational and training skills as an Emergency Manager.
Overview
20
20
years of professional experience
Work History
Passenger Conductor | Qualifying Instructor
AMTRAK
Raleigh
08.2006 - Current
- Trained newly hired conductors in safety-critical operating environment, enhancing their readiness for independent service.
- Evaluate trainee performance and determine readiness for independent service.
- Completed qualification documentation while coaching trainees and providing constructive feedback to ensure readiness for independent service.
- Ensure compliance with Amtrak operating rules, FRA regulations, and company safety standards.
- Mentor employees to promote safe operating practices, professionalism, and operational readiness.
- Coordinated communication among train crews, dispatchers, supervisors, and departments to facilitate safe and efficient train operations.
- Respond to service disruptions, emergencies, and changing operating conditions while maintaining passenger and employee safety.
Lead Technical Trainer
AMTRAK
Wilmington
02.2016 - 08.2018
- Conducted 8-week new hire assistant conductor training through classroom sessions and hands-on instruction.
- Facilitated new employee understanding of operating rules, safety protocols, revenue collection, customer service, and daily responsibilities.
- Monitored trainee progress and offered constructive feedback throughout the qualification process.
- Developed training resources for new hire assistant conductor revenue program enhancing onboarding experience.
- Designed training materials for paper and electronic delay reporting, streamlining process for new hire assistant conductors.
Education
High School Diploma -
Ichabod Crane High School
Valatie, NYSkills
- Crisis management
- Safety Management
- Operational Readiness
- Employee Training & Development
- Leadership & Mentoring
- Customer service
- Communication
- Problem solving
- Attention to detail
- Leadership & Mentoring
Projects
- Developed training materials for the New Hire Assistant Conductor Revenue Training Program.
- Developed training materials for Paper and Electronic Delay Reporting for New Hire Assistant Conductors.
Timeline
Lead Technical Trainer
AMTRAK
02.2016 - 08.2018
Passenger Conductor | Qualifying Instructor
AMTRAK
08.2006 - Current
High School Diploma -
Ichabod Crane High School