Experienced with behavior analysis, focusing on individualized intervention plans to improve clients' social and communication skills. Utilizes positive reinforcement and behavior tracking to support goal achievement. Strong understanding of data collection and analysis to refine intervention strategies.
Overview
4
4
years of professional experience
Work History
Behavior Technician
Behavior Consultation & Psychological Services
01.2024 - Current
Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
Implement individualized treatment plans and programs as written by the supervising BCBA
Assist clients with toilet training/needs
Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
Assisted in data collection and analysis, contributing to the ongoing evaluation of client progress.
Participate in regular staff meetings and trainings
Collaborate with peers and supervisors
Administrative Staff
Behavior Consultation & Psychological Services
01.2022 - 01.2023
Greet incoming visitors and provide friendly, knowledgeable assistance
Interact with customers by phone, email, or in person to provide information and direct to desired staff members
Liaison between clients and vendors and maintain effective lines of communication
Keep the building clean and neat to give visitors a positive first impression
Restock supplies and place purchase orders to maintain adequate stock levels
Schedule appointments and maintain the calendar for Psychological Assessments
Provide clerical support to company employees by copying, faxing, and filing documents
Spa Receptionist
Hand & Stone Massage and Facial Spa
01.2021 - 01.2022
The primary point of contact for members and guests, delivering information on spa products, services, and monthly promotions
Maintained complex schedules and arranged appointments
Instructed guests on safety procedures and spa policies
Kept up-to-date on appointment availability, spa services, and schedules to provide clients with accurate information and effective service
Prioritized and organized tasks to efficiently accomplish service goals
Education
Bachelor of Arts - Psychology
Guilford College
Greensboro, NC
01.2021
Skills
Active Listening
Adaptability
Administrative
Analytical Thinking
Collaboration
Critical Thinking
Customer Service
Data Collection
Interpersonal Skill
Observation Skills
Organization Skills
Time Management
Prompting and fading strategies
Timeline
Behavior Technician
Behavior Consultation & Psychological Services
01.2024 - Current
Administrative Staff
Behavior Consultation & Psychological Services
01.2022 - 01.2023
Spa Receptionist
Hand & Stone Massage and Facial Spa
01.2021 - 01.2022
Bachelor of Arts - Psychology
Guilford College
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