Kabao Lynhiavu
Hickory
Summary
Detail-focused Data Analyst with knowledge in data warehousing, process validation and business needs analysis. Proven to understand customer requirements and translate into actionable project plans.
Overview
7
7
years of professional experience
Work History
Data Analyst
HNI Corp- Hickory Business Furniture
11.2021 - Current
- Developed custom algorithms to optimize data mining, increasing the effectiveness of analytical insights.
- Improved decision-making processes with accurate data analysis and visualization techniques.
Customer Service Representative
Longview Golf & Travel
08.2019 - 10.2021
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Master of Ceremonies
Kin2kin Japanese And Sushi Restaurant
07.2017 - 08.2019
- Boosted overall event satisfaction by maintaining a professional yet approachable demeanor as the Master of Ceremonies.
- Garnered positive feedback from attendees through skillful moderation of panel discussions and Q&A sessions.
Education
Associate of Arts - Business Communications
Western Piedmont Community College
Morganton, NC05.2021
High School Diploma -
Mcdowell High School
Marion, NC06.2018
No Degree -
Colegio Mendel Villas
Lauro De Freitas, Brazil06.2016
Skills
- Data Formatting
- Report Writing
- Technical Analysis
- Project Management
Timeline
Data Analyst
HNI Corp- Hickory Business Furniture
11.2021 - Current
Customer Service Representative
Longview Golf & Travel
08.2019 - 10.2021
Master of Ceremonies
Kin2kin Japanese And Sushi Restaurant
07.2017 - 08.2019
Associate of Arts - Business Communications
Western Piedmont Community College
High School Diploma -
Mcdowell High School
No Degree -
Colegio Mendel Villas
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