Summary
Overview
Work History
Education
Skills
Timeline
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Kabao Lynhiavu

Hickory

Summary

Detail-focused Data Analyst with knowledge in data warehousing, process validation and business needs analysis. Proven to understand customer requirements and translate into actionable project plans.

Overview

7
7
years of professional experience

Work History

Data Analyst

HNI Corp- Hickory Business Furniture
11.2021 - Current
  • Developed custom algorithms to optimize data mining, increasing the effectiveness of analytical insights.
  • Improved decision-making processes with accurate data analysis and visualization techniques.

Customer Service Representative

Longview Golf & Travel
08.2019 - 10.2021
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Master of Ceremonies

Kin2kin Japanese And Sushi Restaurant
07.2017 - 08.2019
  • Boosted overall event satisfaction by maintaining a professional yet approachable demeanor as the Master of Ceremonies.
  • Garnered positive feedback from attendees through skillful moderation of panel discussions and Q&A sessions.

Education

Associate of Arts - Business Communications

Western Piedmont Community College
Morganton, NC
05.2021

High School Diploma -

Mcdowell High School
Marion, NC
06.2018

No Degree -

Colegio Mendel Villas
Lauro De Freitas, Brazil
06.2016

Skills

  • Data Formatting
  • Report Writing
  • Technical Analysis
  • Project Management

Timeline

Data Analyst

HNI Corp- Hickory Business Furniture
11.2021 - Current

Customer Service Representative

Longview Golf & Travel
08.2019 - 10.2021

Master of Ceremonies

Kin2kin Japanese And Sushi Restaurant
07.2017 - 08.2019

Associate of Arts - Business Communications

Western Piedmont Community College

High School Diploma -

Mcdowell High School

No Degree -

Colegio Mendel Villas

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Kabao Lynhiavu