Kaata Koroma
Gastonia
Summary
Results-driven Operations Professional with 5+ years of experience in leading clinical workflows and coordinating multidisciplinary teams in emergency and behavioral health settings. Expertise in identifying inefficiencies, implementing process improvements, and enhancing patient experiences in fast-paced healthcare environments. Proven skills in healthcare technology adoption, EMR systems, and cross-functional collaboration to develop solutions that optimize operations and support better patient outcomes.
Overview
5
5
years of professional experience
Work History
Product Manager
Atrium Health
Charlotte
03.2024 - Current
- Collaborate with physicians, behavioral health teams, case management, and administrative stakeholders to streamline care delivery processes.
- Analyze workflow bottlenecks and facilitate process improvements that support patient throughput and resource utilization.
- Serve as a key stakeholder in optimizing documentation processes and EMR utilization across multidisciplinary teams.
- Translate frontline user needs into actionable recommendations that improve operational effectiveness and user experience.
- Coordinate communication between patients, families, and healthcare teams to ensure seamless care transitions and service delivery.
- Support organizational initiatives related to compliance, quality improvement, and healthcare technology utilization.
- Managed stakeholder communications to align expectations and project goals.
- Facilitated user testing sessions to gather feedback on prototypes.
Clinical Operations Manager
Novant Health
Charlotte
10.2022 - 03.2024
- Lead coordination of complex patient care workflows, identifying operational challenges and implementing solutions that improve efficiency and patient outcomes.
- Coordinated clinical trials to ensure compliance with regulatory standards.
- Oversaw scheduling and logistics for clinical research visits and assessments.
- Collaborated with cross-functional teams to improve operational workflows.
- Monitored project timelines to ensure timely execution of clinical initiatives.
- Facilitated communication between stakeholders regarding project updates and changes.
- Assisted in the preparation and review of regulatory submissions relating to clinical operations activities.
- Implemented quality assurance measures to enhance data collection processes.
Clinical Operations Associate
Atrium Health
Charlotte
06.2021 - 10.2022
- Conducted comprehensive assessments and coordinated care plans in collaboration with physicians, social workers, and community partners to enhance patient care.
- Coordinated admissions, patient placement, and discharge processes to streamline workflow and enhance patient transitions.
- Managed high-volume clinical documentation and leveraged healthcare technology platforms to support patient care.
- Gathered and communicated user feedback from patients and providers to identify opportunities for improved care delivery processes.
- Contributed to quality improvement initiatives focused on operational excellence and patient outcomes.
- Assisted in developing and maintaining study protocols for clinical research.
- Monitored data collection processes to ensure accuracy and completeness.
Education
Bachelors of Science - Nursing
Winston Salem State University
05-2021
Skills
- Product roadmap development
- Data analysis
- Process improvement
- Regulatory compliance
- Workflow systems
- Compliance platforms
- Epic EMR
- EHR management
- Data reporting systems
- Microsoft Office Suite
- Problem solving
- Team collaboration
- Patient care coordination
- Clinical documentation
Publications
Development of Conjugate Addition of Lithium Dialkylcuprates to Thiochromones: Synthesis of 2-Alkylthiochroman-4-ones and Additional Synthetic Applications
Credentials
BSN, RN
Professional Statement
Detail-oriented healthcare professional with 5+ years of experience coordinating patient care, managing clinical documentation, facilitating interdisciplinary communication, and supporting operational workflows in fast-paced healthcare environments. Skilled in patient scheduling, care coordination, regulatory compliance, EMR documentation, data management, and administrative support. Proven ability to prioritize competing demands, maintain accuracy, and collaborate with multidisciplinary teams to improve patient outcomes and organizational efficiency.
Timeline
Product Manager
Atrium Health
03.2024 - Current
Clinical Operations Manager
Novant Health
10.2022 - 03.2024
Clinical Operations Associate
Atrium Health
06.2021 - 10.2022
Bachelors of Science - Nursing
Winston Salem State University