JYOTI SHARMA
Visa Inc.
Charlotte
16
years of professional experience
Product Management and Data Product Leader with 15+ years of experience driving product strategy, data strategy, analytics products, and commercialization across global payments, banking, issuing, risk, and identity solutions. Currently leading a team of product managers and owning data, reporting, and analytics strategy across Visa’s Banking and Issuing Risk Solutions portfolio. Proven ability to define multi-year product roadmaps, translate market and client needs into scalable data products, lead cross-functional teams, and deliver insights that improve product adoption, client value, and business performance. Known for balancing strategic vision with hands-on execution across product lifecycle management, go-to-market planning, stakeholder engagement, compliance collaboration, and executive-level client communication.
Work History
Senior Manager, Product Management
5 Years- Lead data product strategy, reporting, and analytics across Visa’s Banking and Issuing Risk Solutions portfolio, managing a team of product managers and partnering with engineering, data science, sales, legal, privacy, and product leadership to deliver scalable product capabilities, client insights, and investigative capabilities.
- Lead a team of product managers responsible for data, reporting, and analytics products across Visa’s Banking and Issuing Risk Solutions portfolio, aligning roadmap priorities with business strategy, client needs, and product performance goals.
- Define and execute data product strategy across collection, storage, analysis, visualization, and insight delivery, enabling internal stakeholders and clients to make better product, risk, and business decisions.
- Own product reporting and KPI frameworks that measure product performance, adoption, client value, and portfolio health across risk and issuing solutions.
- Partner with engineering, data science, analytics, sales, and product teams to develop scalable data products, dashboards, reporting capabilities, and advanced analytics solutions.
- Translate market trends, competitive intelligence, client feedback, and performance data into product recommendations, roadmap priorities, and new data product opportunities.
- Drive product adoption through executive-ready dashboards, client presentations, QBRs, and value narratives that communicate product impact and competitive differentiation.
- Support commercial growth by identifying upsell opportunities and enabling sales teams with targeted data insights, product positioning, and client-facing materials.
- Collaborate with legal, data privacy, and compliance teams to ensure data products meet regulatory, security, privacy, and industry standards.
- Coach, mentor, and develop product management talent, establishing clear priorities, operating rhythms, and growth paths for team members.
- Balance strategic portfolio leadership with tactical execution, ensuring roadmap progress, stakeholder alignment, issue resolution, and delivery accountability across multiple concurrent initiatives.
Lead Product Manager
5 Years 9 Months- Led product strategy, roadmap execution, go-to-market planning, and commercialization for high-revenue risk and identity product lines, partnering globally across regional product, sales, technology, marketing, legal, account management, and enterprise clients.
- Developed and executed multi-year product strategy and roadmap for high-revenue risk and identity product lines, setting product vision, prioritizing investments, and aligning execution with growth objectives.
- Built and mentored a high-performing product management team, creating career development plans and operating practices to support global product growth.
- Led cross-functional teams through ideation, development, launch, and commercialization of next-generation authentication capabilities, strengthening product differentiation in the risk and identity solutions market.
- Owned end-to-end product management activities, including roadmap prioritization, pricing support, contract input, feature commercialization, sales enablement, and customer readiness.
- Delivered global QBRs and executive client presentations to top-tier issuing clients and partners, communicating product strategy, roadmap direction, new capabilities, and value proposition.
- Built and maintained strategic relationships with enterprise customers, issuers, resellers, and partners, incorporating voice-of-customer insights into roadmap decisions and product enhancements.
- Conducted market, competitive, and customer analysis to identify new opportunities in authentication, risk, and identity solutions.
- Collaborated with Sales, Account Management, Marketing, Technology, Legal, and Support teams to align product development, go-to-market execution, training, and launch readiness.
- Developed product documentation, sales materials, and enablement content to help internal teams communicate complex technical product capabilities to customers.
- Designed operationally efficient systems and procedures to improve customer experience, cost-effectiveness, and scalability of product operations.
- Managed multiple strategic initiatives while supporting existing product lines, maintaining customer satisfaction and delivery continuity.
Business / Strategic Consultant
2 Months- Conducted primary and secondary market research for OMNOVA Solutions, a Fortune 1000 company, identifying customer-based growth opportunities and expansion potential.
- Engaged industry experts to assess market trends, underserved segments, and competitive dynamics, identifying a multi-million-dollar opportunity in the $250M powder coating market.
- Evaluated economic and financial feasibility, including capital requirements, operating costs, and market-entry considerations.
Marketing and Communication Manager
2 Years 7 Months- Led marketing communications, product launch support, sales documentation, and process improvement initiatives.
- Developed communication plans and social media strategies to improve brand awareness and customer engagement.
- Created sales enablement materials, catalogs, and training content to help sales teams communicate complex product features.
- Designed a pre-call sales preparation module to standardize sales processes and improve sales readiness.
- Launched a sales presentation tool that increased annual sales revenue by INR 2M.
- Managed vendors and marketing budgets, delivering programs an average of 15% under budget annually.
Education
MBA - Marketing and International Business
Bachelor of Commerce - Business and Accounting
Skills
Product Strategy & Roadmap Ownership
Payments & FinTech Product Leadership
Commercialization & Product Adoption
Data Product Management
Go-to-Market Strategy
Sales Enablement & Client Presentations
Timeline
Senior Manager, Product Management
Visa Inc.
07.2021 - CurrentRead More
Lead Product Manager
Visa Inc.
09.2015 - 06.2021Read More
Business / Strategic Consultant
Entrepreneurs EDGE
05.2014 - 07.2014Read More
Marketing and Communication Manager
Indiamart Intermesh Limited
12.2010 - 07.2013Read More
Delhi University
Bachelor of Commerce from Business and Accounting
Read More
Kent State University
MBA from Marketing and International Business
Read More