Jwala Venkata Kattamuri
Charlotte
Summary
Technology executive with over 20 years of experience in leading large-scale IT and cloud initiatives across various sectors including Healthcare and Financial Services. Expertise in Agile methodologies, cloud platforms (Azure/GCP), and enterprise project management. Demonstrated success in managing global teams and multimillion-dollar portfolios, driving automation and analytics to achieve significant operational improvements. Strong capabilities in risk management, compliance, and vendor oversight, with a focus on delivering innovative solutions that enhance productivity.
Overview
18
18
years of professional experience
1
1
Certification
Work History
IT Director
Humana Insurance
Charlotte
08.2023 - 12.2025
- Directed enterprise modernization of Utilization & Care Management platforms using Epic, FHIR, Azure, Snowflake, and hybrid cloud systems.
- Led 150+ cross-functional resources across Engineering, Data, Integration, Security, Compliance, Infrastructure, and DevOps.
- Managed full SDLC delivery, requirements, RTMs, process maps, test plans, and audit-ready documentation aligned with PMO, SOX, and InfoSec standards.
- Strengthened governance through change control, risk management, compliance enforcement, and policy evaluation.
- Implemented Azure DevOps CI/CD pipelines, reducing deployment time by 40% and improving reliability by 30%.
- Delivered automation for 15+ BPMs, generating $500K in cost savings and improving operational throughput.
- Coordinated environment readiness, deployment sequencing, and operational stability across cloud and on-prem systems.
- Provided executive governance updates, risk reports, and strategic briefings to senior leadership.
Technical Delivery Manager
Uber
Jacksonville
01.2022 - 07.2023
- Led enterprise programs for Uber Eats Discovery, Delivery, and Reservation capabilities across mobile, payments, and data platforms.
- Directed 80-member global teams across Mobile Engineering, Payments Integration, Data Platform, and L1/L2 Support.
- Built predictive analytics dashboards using Power BI, Tableau, and Adobe Analytics to optimize delivery performance.
- Managed multimillion-dollar budgets, vendor contracts, SLAs, and multi-year delivery roadmaps.
- Modernized mobile workflows using microservices, React, Java, .NET, and cloud-based architectures.
- Improved MTTA/MTTR through analytics-driven monitoring and operational dashboards.
- Collaborated on GCP-based data integration and campaign management initiatives.
- Delivered governance updates, risk mitigation strategies, and executive-level reporting.
- Led strategic planning sessions for design and construction management.
Technical Project Manager / Scrum Master (Logistics & Mobility)
FedEx
Pittsburgh
12.2018 - 12.2021
- Directed modernization across FedEx Ground & Supply Chain portfolios, leading 60+ engineers across Mobility, SRE, API Integrations, and Upstream/Downstream Systems.
- Implemented Agile Release Train, PI Planning, Scrum ceremonies, and contributed to Agile CoE playbooks.
- Built Rally dashboards for portfolio governance, KPIs, and executive visibility.
- Improved sprint predictability by maintaining 70% backlog readiness across portfolios.
- Delivered automation concepts including drone-enabled truck optimization and predictive routing analytics.
- Ensured compliance with InfoSec, PMO governance, and audit standards.
- Oversaw environment setup, device provisioning, and SRE-driven reliability improvements.
Technical Project Manager
Pelham Logistics
Miami
04.2017 - 11.2018
- Led end-to-end delivery of logistics workflows, warehouse management, HR/Admin, tracking, and claims systems.
- Directed development of Android/iOS mobility apps for drivers and logistics operations.
- Established enterprise architecture aligned with .NET, Swift, and Kotlin.
- Conducted code reviews, quality assessments, and engineering competency evaluations.
- Delivered mobile-first applications with integrated voice/chat support.
Scrum Master
Thomson Reuters
Minnesota
03.2016 - 04.2017
- Led Agile delivery for enterprise Web Content Management System used by legal editors.
- Managed sprint planning, backlog refinement, TDD, and compliance workflows.
- Ensured system reliability through structured testing and WCF-based data synchronization.
Project Manager
TD Bank
Miami
02.2015 - 03.2016
- Led delivery of TD Brand Central, a cloud-hosted brand/content management platform.
- Ensured compliance with ISO 9001, SOX, and enterprise PMO standards.
- Managed AWS deployments, Sitefinity CMS configuration, and performance optimization.
Project Manager
ProAg Insurance
Minnesota
06.2010 - 01.2015
- Architected and delivered the ProAg Quoter platform integrating USDA actuarial data.
- Directed Agile teams through sprint planning, capacity forecasting, and velocity improvement.
- Developed enterprise applications using .NET, MVC, EF, SSIS, and SSRS.
- Strengthened code quality through structured reviews and engineering standards.
Solution Architect
ACE Insurance
Philadelphia
09.2007 - 05.2010
- Delivered secure, InfoSec-compliant underwriting and policy lifecycle applications.
- Automated workflows across multiple commercial insurance lines.
- Ensured adherence to enterprise architecture and audit requirements.
Education
Master of Computer Applications (MCA) -
Madras University
ChennaiB.Sc. - Electronics
Nagarjuna University
VijayawadaSkills
- IT Strategy
- Digital Transformation
- Cloud Migration
- Data Engineering
- API Integrations
- Enterprise Architecture
- Program Governance
- Risk & Compliance
- Budget & Portfolio Management
- Vendor Management
- Agile/SAFe Leadership
- CI/CD Automation
- SRE
- Mobility Platforms
- Predictive Analytics
- Stakeholder Management
- Audit Readiness
- PMO Standards
- Infrastructure Operations
- Policy & Controls
Certification
- PMP – Project Management Institute
- SAFe 4.6 Agilist
- Certified Scrum Master, Certified Scrum Product Owner (Scrum Alliance)
- MongoDB SI Associate
Timeline
IT Director
Humana Insurance
08.2023 - 12.2025
Technical Delivery Manager
Uber
01.2022 - 07.2023
Technical Project Manager / Scrum Master (Logistics & Mobility)
FedEx
12.2018 - 12.2021
Technical Project Manager
Pelham Logistics
04.2017 - 11.2018
Scrum Master
Thomson Reuters
03.2016 - 04.2017
Project Manager
TD Bank
02.2015 - 03.2016
Project Manager
ProAg Insurance
06.2010 - 01.2015
Solution Architect
ACE Insurance
09.2007 - 05.2010
Master of Computer Applications (MCA) -
Madras University
B.Sc. - Electronics
Nagarjuna University