Summary
Overview
Work History
Education
Skills
Timeline
Generic

Justus Caldwell

Kings Mountain

Summary

Dynamic professional with a proven track record at Walmart, excelling in customer service and relationship building. Enhanced customer satisfaction through effective issue resolution and streamlined inventory management. Demonstrated leadership by mentoring new hires and fostering a positive work culture, ensuring operational efficiency and a secure environment.

Overview

5
5
years of professional experience

Work History

Wal-mart Associate

Walmart
04.2024 - Current
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
  • Streamlined project workflows for enhanced efficiency, adopting agile methodologies.

Assistant Store Manager

Burger King
11.2020 - 01.2024
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Created and maintained safe and secure work environments for employees.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.

Education

Associate of Arts - Art

Caldwell Community College And Technical Institute
Hudson, NC
05-2024

Skills

  • Customer service
  • Time management
  • Attention to detail
  • Computer skills
  • Leadership qualities
  • Cash handling
  • Customer engagement
  • Relationship building
  • Courteous and professional
  • Customer interaction
  • New hire training
  • Order fulfillment

Timeline

Wal-mart Associate

Walmart
04.2024 - Current

Assistant Store Manager

Burger King
11.2020 - 01.2024

Associate of Arts - Art

Caldwell Community College And Technical Institute

Similar Profiles

CREATE PROFILE
Justus Caldwell