Justine Pruitt

Drove student success through comprehensive academic assessment, innovative lesson preparation, and active classroom management. Enhanced parent-teacher communication through detailed reporting and ensured a supportive, organized environment conducive to learning.

Acted as a proactive Program Coordinator and Coach, supporting diverse populations—including women, elderly, and homeless clients—by assisting in goal identification, action plan development, and resource access. Facilitated biweekly life enrichment groups for inner-city youth, organized high-engagement workshops, and managed marketing efforts to secure program sponsorships. Collaborated with coaches to refine session materials, conducted research on coaching methodologies, and maintained meticulous records in the document management system. Supported organizational operations by assisting HR with recruiting metrics, managing social media, and preparing management reports on project progress.

Results-driven Sales Associate with expertise in providing exceptional customer service and driving store sales. Adept at greeting customers, assessing needs, and leveraging in-depth product knowledge to demonstrate features and benefits, ensuring informed purchasing decisions. Experienced in maintaining high merchandising standards through organized displays, proactive inventory replenishment, and meticulous cleaning. Proficient in POS operations, including processing sales, returns, and special orders, while contributing to loss prevention and conducting inventory audits to ensure accuracy

Acted as the primary point of contact for customers via telephone and in-person, expertly managing order entries, account cancellations, and complaint resolution to ensure high satisfaction. Proactively analyzed disputed merchandise against invoices, facilitating accurate returns and resolving complex issues by collaborating with internal departments. Leveraged product knowledge to drive sales through upselling new services while actively recommending improvements to packaging, shipping, and billing procedures .

Dedicated Retail Associate with expertise in inventory management, visual merchandising, and customer service. Skilled in driving sales by designing engaging, high-impact product displays, managing stock replenishment, and ensuring accurate pricing. Adept at fostering positive customer relationships by providing personalized merchandise advice and maintaining a clean, organized shopping environment."

Provided exceptional customer service in a high-volume environment by greeting customers, answering inquiries regarding policies, and resolving complaints efficiently. Expertly operated point-of-sale systems, including optical scanners and calculators, to process cash, check, and credit transactions, while accurately issuing receipts, refunds, and change. Maintained a clean, safe, and orderly checkout area and utilized internal paging systems to ensure seamless operations and customer satisfaction