Justin Smith
Winston-Salem
Summary
Dynamic Training Manager with a proven track record at Hibbett Sports, excelling in training development and team collaboration. Leveraged psychological assessment skills to enhance associate performance, driving sales growth. Adept at conflict resolution and data analysis, fostering a high-performing team environment that consistently meets and exceeds goals.
Overview
3
3
years of professional experience
Work History
Training Manager
Hibbett Sports
Boone
05.2025 - Current
- Key holder opening and closing the store, counting registers, making deposits, and handling returns.
- Training sales associates.
- Assisting in conducting inventory audits and stock management.
Sales Associate
Hibbett Sports
Boone
01.2025 - 05.2025
- Operated point-of-sale system for customer transactions.
- Assisted customers in selecting sporting goods and apparel.
- Collaborated with team members to achieve sales goals.
FOH Team Member
McAlister's Deli
Winston-Salem
05.2024 - 08.2024
- Welcomed each patron warmly, opened door and engaged guests to learn how to best serve needs.
- Communicated effectively with other team members to ensure smooth operation of restaurant activities.
- Assisted in managing cash register operations and processing transactions accurately.
BOH Team Member
McAllister's Deli
Matthews
11.2022 - 08.2023
- Prepared a variety of hot and cold foods, including sandwiches, salads, entrées, appetizers, and side dishes for a multi-million-dollar grossing store.
- Communicated with front-of-house staff regarding customer orders and special requests.
- Maintained cleanliness of kitchen areas and equipment throughout shift.
Education
Bachelor of Science - Psychology
Appalachian State University
Boone, NC05-2027
Skills
- Psychological assessment
- Research methodology
- Training development
- Team collaboration
- Customer service
- Data analysis
- Conflict resolution
References
References available upon request.
Timeline
Training Manager
Hibbett Sports
05.2025 - Current
Sales Associate
Hibbett Sports
01.2025 - 05.2025
FOH Team Member
McAlister's Deli
05.2024 - 08.2024
BOH Team Member
McAllister's Deli
11.2022 - 08.2023
Bachelor of Science - Psychology
Appalachian State University