Summary
Overview
Work History
Education
Skills
References
Timeline
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Justin Smith

Winston-Salem

Summary

Dynamic Training Manager with a proven track record at Hibbett Sports, excelling in training development and team collaboration. Leveraged psychological assessment skills to enhance associate performance, driving sales growth. Adept at conflict resolution and data analysis, fostering a high-performing team environment that consistently meets and exceeds goals.

Overview

3
3
years of professional experience

Work History

Training Manager

Hibbett Sports
Boone
05.2025 - Current
  • Key holder opening and closing the store, counting registers, making deposits, and handling returns.
  • Training sales associates.
  • Assisting in conducting inventory audits and stock management.

Sales Associate

Hibbett Sports
Boone
01.2025 - 05.2025
  • Operated point-of-sale system for customer transactions.
  • Assisted customers in selecting sporting goods and apparel.
  • Collaborated with team members to achieve sales goals.

FOH Team Member

McAlister's Deli
Winston-Salem
05.2024 - 08.2024
  • Welcomed each patron warmly, opened door and engaged guests to learn how to best serve needs.
  • Communicated effectively with other team members to ensure smooth operation of restaurant activities.
  • Assisted in managing cash register operations and processing transactions accurately.

BOH Team Member

McAllister's Deli
Matthews
11.2022 - 08.2023
  • Prepared a variety of hot and cold foods, including sandwiches, salads, entrées, appetizers, and side dishes for a multi-million-dollar grossing store.
  • Communicated with front-of-house staff regarding customer orders and special requests.
  • Maintained cleanliness of kitchen areas and equipment throughout shift.

Education

Bachelor of Science - Psychology

Appalachian State University
Boone, NC
05-2027

Skills

  • Psychological assessment
  • Research methodology
  • Training development
  • Team collaboration
  • Customer service
  • Data analysis
  • Conflict resolution

References

References available upon request.

Timeline

Training Manager

Hibbett Sports
05.2025 - Current

Sales Associate

Hibbett Sports
01.2025 - 05.2025

FOH Team Member

McAlister's Deli
05.2024 - 08.2024

BOH Team Member

McAllister's Deli
11.2022 - 08.2023

Bachelor of Science - Psychology

Appalachian State University

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Justin Smith