Justin Price
Charlotte
Summary
Dedicated to learning, growing, and succeeding in [Industry]. Veteran [Type] driver who is committed to delivering packages on time. Team player who is adaptable and goal-oriented and has experience in scheduling, customer relationship management, and document control. Hardworking, well-trained, and willing to go above and beyond in order to complete routes. Consistent Motivated Effective Reliable Public speaking Customer service Communications Problem resolution First Aid/CPR Team building Self-motivated Strong verbal communication Team Leadership Conflict resolution
Service-oriented delivery professional with demonstrated record of road safety and clean driving history. Familiar with logging daily activities, coordinating customer paperwork and collecting payment. Plans and manages efficient routes to maximize deliveries and customer satisfaction.
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
9
9
years of professional experience
Work History
Delivery Driver
FedEx
Charlotte
03.2023 - Current
- Monitored fuel level throughout shift and refueled when necessary.
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Assisted warehouse personnel in packing orders when necessary.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Ensured accurate completion of all paperwork associated with deliveries.
- Verified accuracy of items loaded onto truck against shipping documents.
OTR Driver
High Rise Trucking & Logistics LLC
Charlotte
02.2019 - 07.2023
- Adhered to all applicable state and federal regulations for operating commercial motor vehicles.
- Verified accuracy of shipping documents against actual freight received at destination points.
- Monitored shipments closely throughout transit period to ensure proper delivery timeframes were met.
- Participated in regular safety meetings to stay up-to-date on industry best practices.
Customer Support Specialist
IBEX Global - The Resource Group
Hampton
09.2016 - 02.2019
- Ensured customer satisfaction through effective communication skills and problem resolution techniques.
- Coordinated with third-party vendors when necessary for resolving escalated customer issues.
- Identified areas of improvement in existing processes or procedures used for providing support services.
- Researched customer inquiries using available resources such as FAQs and online forums.
Education
High School -
West Mecklenburg High School
Charlotte, NC01.2016
Skills
- Consistent
- Motivated
- Effective
- Reliable
- Public speaking
- Customer service
- Communications
- Problem resolution
- First Aid/CPR
- Team building
- Self-motivated
- Strong verbal communication
- Team Leadership
- Conflict resolution
- Route optimization
- Safety compliance
- Cargo handling
- Order processing
- Data entry
- Shipping documentation
- Inventory management
- Time management
- Team collaboration
Timeline
Delivery Driver
FedEx
03.2023 - Current
OTR Driver
High Rise Trucking & Logistics LLC
02.2019 - 07.2023
Customer Support Specialist
IBEX Global - The Resource Group
09.2016 - 02.2019
High School -
West Mecklenburg High School