Summary
Overview
Work History
Education
Skills
Timeline
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Justin Nguyen

Indian Trail

Summary

Driven and adaptable restaurant manager bringing 10+ years of experience in business management, operational procedures, and hospitality/guest service relations. Demonstrated ability to perform at a high-volume environment while ensuring guest satisfaction and operational standards are fulfilled. Adept in utilizing technological resources to improve business proficiency and operability.

Overview

15
15
years of professional experience

Work History

Manager

Nothing But Noodles - Charlotte
06.2019 - 10.2022
  • Managed/assisted in daily operations and completed thorough opening and closing duties within the kitchen and dining area.
  • Oversaw training of supervisors to develop leadership and customer service skills.
  • Trained front-of-house team members on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
  • Checked with guests to get feedback on food served, resolve issues or concerns, bring additional items and accomodations.
  • Consistently maintained high levels of workplace cleanliness, sanitary practices, organization, storage of food and beverage products to ensure quality.
  • Delegated shift duties to staff,; setting target priorities and goals within the shift.

Student Pharmacist Intern

CVS
01.2018 - 05.2018
  • Completed 150 + hours shadowing preceptor at local CVS Pharmacy.
  • Partnered with peers, technicians and pharmacists to prioritize and complete prescription fills.
  • Provided patient counseling and insights on over-the-counter medications' label, usage, and adverse reactions.
  • Established and updated patient profiles, medications and insurance details through the utilization of technology and software applications.
  • Ensuring patient confidentiality and adhering to regulatory guidelines for workplace safety.

Electronics Team Member

Target Corporation
12.2011 - 12.2015
  • Provided guest assistance with detailed information on various electronic products and services offered.
  • Ensuring customer/guest servicing is of the utmost importance on a daily basis.
  • Planned and led multiple training sessions to promote guest servicing, product knowledge, team development and sales goal reinforcements.
  • Properly handled cash registers, credit card machines, and all payment transactions.
  • Collaborated with team members to complete demanding projects under tight deadlines.

Assistant/Administrator - Business Operations

Tech Auto Air Corporation
04.2008 - 11.2011
  • Managed daily operations and customer service.
  • Fulfilled online inventory purchases, as well as restocking, organizing, and inventory management.
  • Completed and distributed sales of automotive air-conditioning parts to various local businesses.
  • Prepared all business work orders (i.e., estimates/quotes), and sale invoices.
  • Documented and compiled operating expenses, accounts, and reports
  • Managed scheduling, training and inventory control.

Education

Associate of Science - General Chemistry, Organic Chemistry

Central Piedmont Community College
Charlotte, NC
06.2017

High School Diploma -

John F. Kennedy High School
06.2007

Skills

  • Guest Service Relations
  • Team Leadership
  • Business Management and Optimization
  • Project Planning
  • Clear and Effective Communicator
  • Computer Software Programming
  • Inventory Management

Timeline

Manager

Nothing But Noodles - Charlotte
06.2019 - 10.2022

Student Pharmacist Intern

CVS
01.2018 - 05.2018

Electronics Team Member

Target Corporation
12.2011 - 12.2015

Assistant/Administrator - Business Operations

Tech Auto Air Corporation
04.2008 - 11.2011

Associate of Science - General Chemistry, Organic Chemistry

Central Piedmont Community College

High School Diploma -

John F. Kennedy High School

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Justin Nguyen