Summary
Overview
Work History
Education
Skills
Accomplishments
Top Performer Weed Man 2023
Timeline
Generic

Justin Hapney

Denver

Summary

Accomplished Lead Technician with a proven track record at Weed Man Lawn Care, excelling in diagnostics and customer interaction. Known for enhancing team productivity by over 20% through effective training and leadership. Skilled in equipment repair and adept at managing high-stress situations, ensuring top-notch service and safety compliance.

Overview

5
5
years of professional experience

Work History

Lead Technician

Weed Man Lawn Care
10.2021 - Current
  • Planned, scheduled, and delegated daily work to team of employees.
  • Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
  • Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.

Warehouse

Coca-Cola
05.2021 - 10.2021
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Customer Service Representative

Planet Fitness
02.2020 - 09.2021
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

High School Diploma -

Saint Albans High School
Saint Albans, WV
06.2017

High School Diploma -

Mountaineer Challenge Academy
Kingwood, WV
06.2017

Skills

    Diagnostic Testing

    Testing and repair

    Safety Compliance

    System Maintenance

    Site Survey

    Attention to Detail

    Troubleshooting

    Heavy Lifting

    Equipment Repair

    Team Training

    Customer interaction

Accomplishments

  • Collaborated with multiple team member in the development of daily projects in addition to daily work load.
  • Supervised team of 5 staff members.
  • OSHA certified since 2017

Top Performer Weed Man 2023

My Top Performer award was earned for the calendar year 2023. It was based on performance, accuracy of applications, time worked and over-seeing the completion of jobs. 

Timeline

Lead Technician

Weed Man Lawn Care
10.2021 - Current

Warehouse

Coca-Cola
05.2021 - 10.2021

Customer Service Representative

Planet Fitness
02.2020 - 09.2021

High School Diploma -

Saint Albans High School

High School Diploma -

Mountaineer Challenge Academy

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Justin Hapney