Summary
Overview
Work History
Education
Skills
Timeline
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Justin Early

Waynesville

Summary

Dynamic sales associate with a proven track record at Haywood Habitat for Humanity, excelling in customer service and cash handling. Recognized for boosting customer satisfaction and sales revenue through exceptional interpersonal skills and effective teamwork. Committed to creating welcoming environments and resolving issues promptly, ensuring repeat business and loyalty.

Overview

5
5
years of professional experience

Work History

Sales Associate/donation Coordinator

Haywood Habitat for Humanity
05.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.

Bartender/customer Service

Birchwood Hall
06.2020 - 06.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

Education

GED - General Studies

Tuscola High School
Waynesville, NC
05.2004

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Problem-solving
  • Excellent people skills
  • Reliable and punctual
  • Exceptional customer service
  • Outgoing personality
  • Cash handling
  • Flexible schedule
  • Verbal/written communication
  • Client service

Timeline

Sales Associate/donation Coordinator

Haywood Habitat for Humanity
05.2024 - Current

Bartender/customer Service

Birchwood Hall
06.2020 - 06.2023

GED - General Studies

Tuscola High School

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Justin Early