Dedicated professional with a strong background in customer service and inventory control. Recognized for enhancing client satisfaction and ensuring adherence to safety protocols. Ready to apply expertise in problem-solving and team development to drive operational success.
Work History
Assistant Station Manager
5 Months
Bonnie Plant Farm | 02.2026 - Current
Executed customer service initiatives, resolving inquiries and enhancing client satisfaction.
Assisted in daily operations, ensuring smooth workflow and effective communication among staff members.
Facilitated training sessions for new employees, promoting operational efficiency and adherence to protocols.
Managed inventory control, tracking stock levels, and placing orders to maintain adequate supplies.
Assisted in recruiting, hiring and training of team members.
Monitored equipment maintenance schedules, ensuring reliability and minimizing downtime.
Maintained compliance with safety standards, contributing to a secure working environment for all personnel.
Sales Representative
11 Years
Bonnie Plant Farm | 01.2015 - 01.2026
Delivered consistent sales performance by identifying customer needs and recommending suitable products.
Developed strong customer relationships through effective communication and product knowledge.
Analyzed market trends to inform product selection and improve competitive positioning in local markets.
Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Sales Helper
1 Year 10 Months
Bonnie Plants | 03.2013 - 01.2015
Assisted customers with product selection and care, enhancing overall shopping experience.
Helped customers locate products and checked store system for merchandise at other sites.
Built rapport with repeat customers, fostering long-term loyalty to the brand.
Cart Attendant
1 Year 3 Months
Sapona Country Club | 02.2008 - 05.2009
Ensured efficient retrieval and organization of golf carts for member use.
Assisted members with loading and unloading golf bags to enhance customer experience.
Maintained cleanliness and organization of cart storage area, promoting safety and accessibility.
Education
No Degree - General Studies
University of North Carolina At Greensboro | Greensboro, NC | 05-2013
Dean's List Spring 2010
Athletic Scholarship Recipient
High School Diploma
West Davidson High School | Lexington, NC | 06-2009