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Quality Assurance Care Manager

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Associate Principal Engineer

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Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Dynamic Outbound Call Center Agent with United Health, skilled in driving customer engagement and achieving sales goals. Proven ability in upselling strategies and building strong customer relationships. Recognized for enhancing customer satisfaction through effective problem-solving and teamwork, consistently meeting call quotas while maintaining high-quality standards.

Accomplished housekeeping professional with expertise in streamlining operations and enhancing cleanliness at United Health. Proven ability to improve guest satisfaction by 20% through effective communication and collaboration. Skilled in using cleaning equipment and fostering teamwork, ensuring a safe and welcoming environment. Proficient in implementing eco-friendly practices and maintaining high housekeeping standards.

Tier 2 Telecom Operations technical support specialists for Mobility s/w applications and devices and VoIP Lync Enterprise Voice (EV). Nine years of technical Tier 1 and Tier 2 Telecom customer support and over 20 years of excellent customer support in several corporate functional areas. Experienced in the s/w application installation and registration of MobileIron on mobile phones and wireline VoIP Lync EV subscriber data provisioning.

Dynamic Client Service Representative with a proven track record at Brandywine Veterinary Hospital, enhancing customer satisfaction through effective communication and tailored solutions. Skilled in system documentation and client relations, I excel in fostering long-term relationships while driving operational efficiency and maintaining confidentiality in high-pressure environments.

Dynamic professional with a proven track record in guest relations and payment processing, demonstrated during my time at Target. Using exceptional communication and stress tolerance to enhance customer satisfaction and loyalty. Skilled in product sales, I consistently exceed performance goals. Expert in balancing empathy with efficiency, I thrive in fast-paced environments.


Compassionate healthcare professional with years of experience working in fast-paced medical facilities. Strong problem-solving skills and talent for prioritising tasks with focus on delivering high-quality patient care.

Dynamic Care Coordinator with a proven track record at Texas Oncology, excelling in patient care coordination and case management. Skilled in utilizing electronic health records and fostering effective communication, I enhance patient advocacy and streamline appointment scheduling, ensuring optimal service delivery and satisfaction.

Experienced social services professional with strong commitment to fostering positive outcomes and enhancing community well-being. Adept at providing support, advocacy, and resources to diverse populations while maintaining high ethical standards. Demonstrates collaborative approach, adaptability to changing needs, and focus on delivering impactful results. Skilled in case management, crisis intervention, and effective communication.


Healthcare professional with strong background in patient care management and coordination. Consistently delivers high-quality care through effective communication and collaboration with medical teams. Well-versed in patient assessments, care planning, and adapting to changing healthcare needs.

Justice Hinnant

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Care Coordinator

Customer Service Relationship Manager

Technical Support Representative

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High School Diploma -

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Care Coordinator

Customer Service Relationship Manager

Technical Support Representative

High School Diploma -

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