Jurikas Mcdow
Charlotte,NC
Summary
Dynamic, results-driven professional recognized for exceptional time management and problem-solving abilities. Proven reliability and adaptability, along with a rapid capacity to learn and implement new skills, enhance team performance and project outcomes. Dedicated to utilizing these strengths to foster collaboration and drive organizational success. Eager to contribute to a forward-thinking team that values innovation and continuous improvement.
Overview
13
13
years of professional experience
Work History
Armed Security Officer
Inter-Con Security Systems Inc.
05.2025 - Current
- Responded quickly to incidents and assessed active situations for security concerns.
- Completed full building and grounds patrols to spot and investigate concerns.
- Provided basic first aid and CPR to individuals in need of medical care until arrival of emergency medical personnel.
- Inspected packages, bags, and deliveries entering facility to minimize risk to personnel.
- Performed hourly patrols of building areas, parking lots and facility grounds.
- Wrote reports detailing visitors, incidents, and resolutions.
- Cooperated with security personnel and law enforcement to share information and coordinate responses to security incidents.
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
- Maintained confidentiality to protect sensitive information and prevent harmful release of information.
Armed Security Contractor
Self Employed Services
01.2024 - Current
- Worked with local, state and government agencies regarding company security matters.
- Researched and archived general liability incidents via CCTV.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Responded quickly to emergency situations to assess and deflect issues.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Issued access cards to authorized personnel to monitor access points.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Wrote detailed reports of all security breaches and investigations.
Insurance Agent
Allstate Corp
09.2021 - 12.2023
- Monitored changes in insurance industry to stay compliant with relevant laws and regulations.
- Prepared and reviewed insurance applications to verify compliance with regulations.
- Identified potential risks in client businesses and recommended appropriate insurance coverage.
- Researched and identified potential new markets.
- Met with customers to provide information about available products and policies.
- Educated clients on insurance policies and procedures.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Utilized CRM software to manage client relationships.
- Cross-sold insurance products to existing clients to reach sales targets.
- Negotiated with insurance underwriters to obtain better coverage and improved rates for clients.
- Analyzed risk factors to recommend appropriate coverage levels.
- Generated leads through cold-calling, networking and other outreach methods.
- Analyzed customer needs to provide customized insurance solutions.
Insurance Agent
TTEC
02.2019 - 08.2021
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Maintained high standards of customer service by building relationships with clients.
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
- Utilized CRM software to manage client relationships.
- Cross-sold insurance products to existing clients to reach sales targets.
- Negotiated with insurance underwriters to obtain better coverage and improved rates for clients.
- Generated leads through cold-calling, networking and other outreach methods.
- Analyzed risk factors to recommend appropriate coverage levels.
- Analyzed customer needs to provide customized insurance solutions.
- Created sources for continuous client referrals within community and with businesses using extensive networking skills.
Soldier
Army
04.2012 - 04.2021
- Operated and maintained armored vehicles.
- Secured and protected military property, assets, and personnel.
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
- Assembled, disassembled and maintained various weapons for operational readiness.
- Trained in infantry tactics, weapons and medical procedures for well-rounded field support.
- Coached and mentored new recruits for motivated, high-performing teams.
- Maintained required level of proficiency in use of firearms.
- Trained in small arms, anti-armor and indirect fire weapons.
- Trained in conflict resolution among subordinates, equals and superiors.
- Gave individual evaluations based on fitness and combat readiness.
- Operated surveillance radar, communication systems and identification equipment.
- Coordinated with unit leadership and direct superiors for taskings and managed subordinates to execute.
Armed Security Officer
G4S Security Solutions
11.2017 - 10.2019
- Monitored and authorized entrance and departure of visitors and employees to guard against theft and maintain security of premises.
- Reduced vandalism and criminal activity by keeping close eye on premises through personal checks and CCTV monitoring.
- Controlled access to property to secure facility and grounds from unauthorized entry.
- Supported criminal investigations by collaborating fully with local law enforcement representatives.
- Maintained physical fitness to perform physically demanding job tasks.
- Responded quickly to incidents and assessed active situations for security concerns.
- Completed full building and grounds patrols to spot and investigate concerns.
- Provided basic first aid and CPR to individuals in need of medical care until arrival of emergency medical personnel.
Customer Service Manager
Food Lion
08.2015 - 06.2019
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Established team priorities, maintained schedules and monitored performance.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Armed Security Officer
Allied Barton
11.2015 - 12.2017
- Logged vehicles entering and leaving premises.
- Maintained proficiency in use of assigned protective equipment, weapons and restraint devices.
- Used search mirror to conduct full vehicle searches on passenger and commercial trucks.
- Operated and monitored security panels, alarms and related security equipment to provide area and visitor surveillance.
- Checked personnel ID badges and issued temporary credentials to visitors.
Education
Bachelor of Science - Criminal Justice
Colorado Technical University
Colorado Springs, CO01-2027
High school diploma -
Garinger High School
Charleston, NC01.2012
Skills
- Proficient in team leadership
- Thoroughness in task execution
- Versatile in dynamic environments
- Microsoft software proficiency
- Strong ethical standards
- Strategic tactical training
- Emergency response experience
- Comprehensive security strategy development
- Licensed insurance professional
- CPR training proficiency
- Software application security
- Network security management
- Detail-oriented approach
- Risk analysis expertise
Timeline
Armed Security Officer
Inter-Con Security Systems Inc.
05.2025 - Current
Armed Security Contractor
Self Employed Services
01.2024 - Current
Insurance Agent
Allstate Corp
09.2021 - 12.2023
Insurance Agent
TTEC
02.2019 - 08.2021
Armed Security Officer
G4S Security Solutions
11.2017 - 10.2019
Armed Security Officer
Allied Barton
11.2015 - 12.2017
Customer Service Manager
Food Lion
08.2015 - 06.2019
Soldier
Army
04.2012 - 04.2021
Bachelor of Science - Criminal Justice
Colorado Technical University
High school diploma -
Garinger High School
Similar Profiles
Alex OstroffAlex Ostroff
Lead Security Officer at Inter-Con Security Systems, Inc.Lead Security Officer at Inter-Con Security Systems, Inc.
Wayne JamisonWayne Jamison
Security Patrol Specialist at Inter-Con Security Systems, IncSecurity Patrol Specialist at Inter-Con Security Systems, Inc
Andre AlvaradoAndre Alvarado
Unarmed Security Officer at Inter-Con Security Systems Inc.Unarmed Security Officer at Inter-Con Security Systems Inc.
Deborah MartinDeborah Martin
Collections Customer Service Representative at Rhode Island Energy | IQor, Charlotte, NCCollections Customer Service Representative at Rhode Island Energy | IQor, Charlotte, NC
Ramakrishna VutukuriRamakrishna Vutukuri
Senior Software Engineering Manager at TriNetSenior Software Engineering Manager at TriNet