Junior Staley
Wilkesboro
Summary
Professional with comprehensive experience in retail management. Expertise in inventory control, customer service, and financial operations. Strong focus on team collaboration, adaptability, and achieving results. Reliable and resourceful with keen eye for market trends and business growth opportunities.
Seasoned automotive repair professional adept at inspecting, troubleshooting and repairing wide range of vehicles and issues. Knowledgeable about service schedules, well-versed in reading technical documentation and familiar with scoping various components. ASE Master Certified.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Shop Owner
Staley Auto
03.2022 - 01.2025
- Maintained accurate financial records, including sales reports, expense tracking, and budget management.
- Developed loyal customer base by consistently delivering high-quality products and personalized service.
- Addressed customer complaints effectively, resolving issues quickly to maintain overall satisfaction levels among clientele.
- Managed inventory levels efficiently, ensuring optimal stock availability and minimizing overhead costs.
Technician
Modern Ford
08.2015 - 09.2020
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
Education
High School Diploma -
Wilkes Central High School
Wilkesboro04-2011
Skills
- Networking and partnerships
- Pricing strategy
- Business operations
Certification
- Maintenance and Light Repair Certification (G1) - National Institute for Automotive Service Excellence.
- Hybrid Vehicles Mechanic Certification – Electronics Technicians Association International.
- Mobile Electronics Installation Professional–Mobile Electronics Certified Professional program.
- Certified Tire Industry Association Trainer–Tire Industry Association.
- Transmission Fluid Hydraulics Engineer–Automatic Transmission Rebuilders Association.
Ford Master
Completed All Factory Ford Training online and Class Room
Timeline
Shop Owner
Staley Auto
03.2022 - 01.2025
Technician
Modern Ford
08.2015 - 09.2020
High School Diploma -
Wilkes Central High School
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