Junior Ramirez
Spring Hope
Summary
Bilingual Supervisor fluent in both English and Spanish, with strong leadership experience and a proven track record in team management and project coordination. Highly motivated and adaptable professional with a proactive mindset and the ability to learn quickly in fast-paced environments. Known for a strong work ethic, excellent communication skills, and a commitment to delivering exceptional customer experiences. Skilled in working independently, managing multiple priorities, and resolving challenges effectively. Demonstrates cultural sensitivity and facilitates seamless cross-cultural collaboration, contributing to improved team performance and operational efficiency. Actively seeking entry-level opportunities to further develop skills while making a meaningful contribution to organizational growth.
Overview
5
5
years of professional experience
Work History
Supervisor
Julie's Underground Company
Zebulon
04.2025 - Current
- Supervised daily operations to ensure efficient workflow and productivity.
- Trained new staff on company policies and safety procedures.
- Coordinated team schedules to meet production demands effectively.
- Monitored inventory levels and organized supplies for efficient usage.
- Implemented process improvements to enhance operational efficiency.
- Conducted performance evaluations and provided feedback to team members.
- Resolved conflicts among staff to maintain a positive work environment.
- Ensured compliance with safety regulations and company standards consistently.
- Directed and supervised team of 15 employees in daily operations.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Monitored employee productivity to provide constructive feedback and coaching.
- Complied with company policies, objectives and communication goals.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Created new strategies for improving customer service standards within the organization.
- Trained new employees on company policies and procedures.
- Prepared and presented reports on team performance, challenges, and achievements to senior management.
- Monitored employee attendance, addressing any punctuality or absenteeism issues.
- Identified opportunities for process improvements, leading to cost reductions and increased productivity.
- Developed strategies to improve team performance and productivity.
- Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
- Coordinated with other department supervisors to ensure smooth workflow and project alignment.
- Led weekly team meetings to discuss progress, address issues, and plan future actions.
- Negotiated with vendors and suppliers to secure advantageous terms and pricing.
- Negotiated with suppliers to secure cost-effective resources.
- Trained new employees on company policies, job duties, and performance expectations.
- Streamlined workflow processes, reducing project completion times.
- Maintained positive working relationship with fellow staff and management.
- Managed budget for department, ensuring all expenses stayed within allocated funds.
- Set specific goals for projects to measure progress and evaluate end results.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Determined consumer needs to provide products and services appealing to larger market.
Piece Installer
Smith Insulation
Louisburg
10.2024 - 02.2025
- Installed equipment according to manufacturer specifications and safety standards.
- Collaborated with team members to ensure timely completion of installation projects.
- Installed insulation materials in residential and commercial buildings efficiently.
- Assisted in selecting appropriate insulation types based on customer needs.
- Applied insulation using various tools like spray foam and batts effectively.
- Ensured compliance with safety regulations during installation processes.
- Collaborated with team members to complete projects within scheduled timelines.
- Conducted inspections to identify areas needing insulation improvement or repair.
- Maintained cleanliness and organization of worksite for safety and efficiency.
- Educated clients on insulation benefits and maintenance procedures post-installation.
- Installed high-quality fiberglass insulation in new constructions.
- Followed safety procedures while working at heights using ladders or scaffolding.
- Operated various hand tools including saws, knives, staplers, hammers, drills, and screwdrivers.
- Removed existing insulation from surfaces before installing new material.
- Repaired damaged areas by removing old insulation and replacing it with new material.
- Satisfied customers with neat, efficient work and by consistently meeting planned deadlines.
- Measured and cut insulation materials to fit specific dimensions.
- Worked effectively in different positions and at heights to lift rolls, reach spaces and place products.
- Layed loose insulation materials into areas such as attics and took care to achieve complete and even results.
- Sprayed foam insulation into wall cavities to improve protections for existing structures.
- Educated customers on the benefits of different types of insulations available.
- Determined appropriate amounts and types of insulation needed and installation methods required to satisfy project demands.
Box Machine Operator
ALF Q's Crew Service LLC
Newton Grove
06.2022 - 07.2023
- Operated box machine ensuring proper setup and alignment for production runs.
- Loaded materials into machine, maintaining a steady workflow throughout shifts.
- Keep work area clean at all times by disposing waste materials appropriately.
- Operate and monitor equipment, including carton makers, carton sealers, drop packers, and palletizers.
- Ensure a sufficient supply of raw production materials on a daily basis to guarantee uninterrupted and efficient operations.
- Read and interpret blueprints and diagrams to select a secure machining position and ensure quality production
- Identified a production process error that led to an annual 30% efficiency increase across all products.
- Determine and report faulty equipment, including filling out hourly inspection sheets based on production quality
- Used hand stampers to stamp dates and other information on products.
- Documented daily production data and submitted accurate time logs to keep management up-to-date.
- Verified production orders prior to starting set-up.
- Monitored and observed production line to watch for pile-ups and jams.
- Make sure that all components of the box machine are properly aligned during setup process.
Online Ordering and Filling
Walmart
Zebulon
12.2020 - 06.2022
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Maintained updated knowledge through continuing education and advanced training.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
Education
High School Diploma -
Bunn High School
Bunn, NC06-2025
Skills
- Team building
- Employee training
- Customer service
- Operational efficiency
- Time management
- Waste reduction
- Priority management
- Conflict resolution
- Workflow management
- Decision-making
- Negotiation
- Staff discipline
- Goal oriented
- Project planning
- Project management
- Training and mentoring
- Teamwork
- Excellent communication
- Multitasking
- Adaptability and flexibility
- Professionalism
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Supervisor
Julie's Underground Company
04.2025 - Current
Piece Installer
Smith Insulation
10.2024 - 02.2025
Box Machine Operator
ALF Q's Crew Service LLC
06.2022 - 07.2023
Online Ordering and Filling
Walmart
12.2020 - 06.2022
High School Diploma -
Bunn High School
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