Jun Ruan
Charlotte,NC
Summary
Curious leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
8
8
years of professional experience
Work History
General Manager
Tiger Thai
10.2023 - Current
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Championed continuous improvement initiatives that enhanced operational performance across all departments.
Assistant Manager
Basil Thai Cuisine
02.2016 - 09.2023
- Improved customer satisfaction by addressing and resolving complaints promptly.
Server
Dave & Buster's
06.2018 - 05.2019
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
No Degree - Health Administration
Appalachian State University
Boone, NC06.2018
Skills
- Analytical Skills
- Resource Optimization
- Staff Motivation
- Staff Development
Timeline
General Manager
Tiger Thai
10.2023 - Current
Server
Dave & Buster's
06.2018 - 05.2019
Assistant Manager
Basil Thai Cuisine
02.2016 - 09.2023
No Degree - Health Administration
Appalachian State University
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