Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Julissa Medina

Kinston

Summary

Dynamic Field Technician with Charter Communications, adept at installing complex IT equipment and ensuring seamless network connectivity. Recognized for exceptional problem-solving and strong communication skills, consistently delivering high-quality technical support in challenging environments. Bilingual and committed to workplace safety, I thrive in high-pressure situations while maintaining organizational excellence.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Field Technician

Charter Communications
05.2018 - Current
  • Installing televisions, cables, routers and IT devices
  • Troubleshooting issues with the cable network
  • Ability to install complex internet and television equipment
  • Ability to work in cramped and/or high-altitude spaces
  • Strong communication and interpersonal skills
  • Ability to adapt to inclement weather

Education

Certificate of Technical Studies - Electrical

Lincoln Technical Institute
Shelton
06-2014

Skills

  • Field operations
  • Workplace safety
  • Professional communication
  • Equipment installation
  • Technical support
  • Network connectivity
  • Problem-solving
  • Bilingual
  • Organizational skills
  • Leadership skills

Accomplishments

Currently working on become a senior master technician by completing NCTI coursework


Completed Leadership 101 on NCTI


Completed maintenance NCTI courses regarding trunk systems to get a better understanding how the plant works.


Completed fiber course to remain proactive in the new plant extensions



Certification

Leadership 101 NCTI

Languages

Spanish
Full Professional

Timeline

Field Technician

Charter Communications
05.2018 - Current

Certificate of Technical Studies - Electrical

Lincoln Technical Institute
Julissa Medina