Julissa Medina
Kinston
Summary
Dynamic Field Technician with Charter Communications, adept at installing complex IT equipment and ensuring seamless network connectivity. Recognized for exceptional problem-solving and strong communication skills, consistently delivering high-quality technical support in challenging environments. Bilingual and committed to workplace safety, I thrive in high-pressure situations while maintaining organizational excellence.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Field Technician
Charter Communications
05.2018 - Current
- Installing televisions, cables, routers and IT devices
- Troubleshooting issues with the cable network
- Ability to install complex internet and television equipment
- Ability to work in cramped and/or high-altitude spaces
- Strong communication and interpersonal skills
- Ability to adapt to inclement weather
Education
Certificate of Technical Studies - Electrical
Lincoln Technical Institute
Shelton06-2014
Skills
- Field operations
- Workplace safety
- Professional communication
- Equipment installation
- Technical support
- Network connectivity
- Problem-solving
- Bilingual
- Organizational skills
- Leadership skills
Accomplishments
Currently working on become a senior master technician by completing NCTI coursework
Completed Leadership 101 on NCTI
Completed maintenance NCTI courses regarding trunk systems to get a better understanding how the plant works.
Completed fiber course to remain proactive in the new plant extensions
Certification
Leadership 101 NCTI
Languages
Spanish
Full Professional
Timeline
Field Technician
Charter Communications
05.2018 - Current
Certificate of Technical Studies - Electrical
Lincoln Technical Institute
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